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ease
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design
support

Average Ratings 0 Ratings

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Description

CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.

Description

To accelerate your journey toward success, it's essential to have a comprehensive phone system that operates seamlessly, no matter your location, and accommodates the applications and devices you depend on daily. Our cloud-based PBX (private branch exchange) solution meets these requirements and offers numerous advantages typically associated with conventional on-site PBX systems, eliminating the need for extra hardware and physical storage. Comcast Business provides a robust array of hosted voice services tailored for businesses of all sizes, all backed by the largest private voice-over-IP (VoIP) network nationwide. Compared to traditional PBX systems, VoiceEdge delivers superior performance, reduced expenses, easier management, and enhanced scalability. Additionally, our Business VoiceEdge Desktop App now features integrated Unified Communications tools that your business relies on for effective connectivity. This includes a softphone, easily accessible voicemail, screen sharing capabilities, and Chrome™ integration, all conveniently located on your desktop, ensuring you stay connected and productive. With these tools, your communication process becomes smoother and more efficient, empowering your team to reach new heights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppointmentCore
DNSPerf
Enthu.ai
Freshdesk
Front
Grabyo
ITP
Intercom
Klaus
Media Monitors
Microsoft Dynamics 365
Oreka TR
Qlik Application Automation
Shopify
Slack
Stackreaction
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

Integrations

AppointmentCore
DNSPerf
Enthu.ai
Freshdesk
Front
Grabyo
ITP
Intercom
Klaus
Media Monitors
Microsoft Dynamics 365
Oreka TR
Qlik Application Automation
Shopify
Slack
Stackreaction
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

Pricing Details

$18.00/month/user
Free Trial
Free Version

Pricing Details

$29.95/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallHippo

Founded

2016

Country

United States

Website

callhippo.com/

Vendor Details

Company Name

Comcast

Country

United States

Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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