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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CallHarbor offers UCaaS systems for small and medium-sized businesses. Our platform gives you statistics about your employees, integrates to your existing applications, allows you to access full functionality even if you are not in the office. We do more than just make outgoing calls. CallHarbor works with companies in many industries and provides industry-leading systems to improve communication workflow. CallHarbor offers top mobile and web apps that allow you to work from anywhere. We have everything you need, from making calls on your desktop to checking your voicemail in an email, to calling your friends from your mobile device. CallHarbor doesn't limit the number of Queues or Auto-Attendants, Parking Lots or Users that your system can have. This allows you to grow small and start big. We are there for you every step of your journey. You don't need to worry about dropped calls because we have reliable geo-redundant servers. We offer 25+ world-class features as part of your original plan and one flat rate.

Description

NetSapiens offers a comprehensive UCaaS solution that empowers service providers to present customized cloud communication services encompassing voice, video conferencing, messaging, mobile, and contact center functionalities. The platform features branded voice solutions that seamlessly integrate with customer tools, provide high-definition video conferencing accessible from any device, and include business messaging, enhanced SMS features, along with robust security, encryption, compliance measures, and fraud deterrent systems. Its open, API-first design facilitates connections with over 400 applications, enabling providers to create tailored applications and unique communication experiences. Additionally, NetSapiens incorporates AI-enhanced voice functionalities such as voicemail and call recording transcription, sentiment analysis, text-to-speech, smart call routing, appointment scheduling, lead generation, and after-hours support. Its mobile functionalities ensure that users can enjoy voice calls, messaging, video conferencing, presence indication, contact management, voicemail access, fax services, and call history across various devices, thus enhancing the overall user experience. This extensive functionality makes NetSapiens a versatile choice for organizations aiming to streamline their communication processes.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Polly No 
Amazon Web Services (AWS) No 
Deepgram No 
Gmail Yes 
Google Cloud Platform No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson No 
Microsoft 365 Yes 
Microsoft Azure No 
Microsoft Teams No 
QuickBooks Online Yes 
Redtail CRM Yes 
Salesforce Yes 
Titan Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Amazon Polly Yes 
Amazon Web Services (AWS) Yes 
Deepgram Yes 
Gmail No 
Google Cloud Platform Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson Yes 
Microsoft 365 No 
Microsoft Azure Yes 
Microsoft Teams Yes 
QuickBooks Online No 
Redtail CRM No 
Salesforce No 
Titan No 
Zendesk No 
Zoho CRM No 

Pricing Details

$18/month/user
$18 billed monthly, per user - based on a 36 month agreement. This includes 25+ world class features, our great customer service, and on-site training & installation.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallHarbor

Founded

2006

Country

United States

Website

callharbor.com

Vendor Details

Company Name

NetSapiens

Founded

2002

Country

United States

Website

www.netsapiens.com/cloud-communication/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

No Alternatives