Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call2World emerged with the vision of enhancing telecommunications accessibility for our customers. As a young operator, we adopt a distinctive approach centered around exceptional customer service. Our goal is to simplify the complex, providing exclusive and supplementary services to position ourselves as the go-to operator of choice. Unique, our software, enables business clients to achieve an average savings of 28% (based on last year's data) without the need to switch providers. With over 7,500 lines under our management, we are dedicated to allowing your company to concentrate on its core business, recognizing that telecommunications should facilitate rather than dominate. Our extensive experience of over two decades in the industry has empowered us to create software and methodologies that result in savings, quality, and tailored solutions for our clients. If you're interested in discovering how we can assist you in reducing your company's telephone expenses and managing telecommunications more effectively, don't hesitate to check out our website for more information. By partnering with us, you're not just choosing a service; you're choosing a commitment to excellence and innovation in telecommunications.
Description
Diamond Voice offers nationwide hosted telephone solutions, catering to a diverse range of top companies across various sectors. Our extensive expertise in telecommunications and cloud-based telephony enables our Sales Engineers to deliver exceptional customer service while possessing a deep understanding of system functionalities. We focus on providing business-class telephone solutions and innovative IVR applications tailored for the cloud telephone platform. Our affordable and cutting-edge hosted telephone services ensure that businesses maintain reliable communication in an increasingly competitive environment. As a privately held and family-operated company, we approach your business with the same dedication and commitment to quality that we apply to our own. We prioritize loyalty and dependability as fundamental principles of our service. Furthermore, exceptional technical support is a personal pledge at Diamond Voice, and we recognize that business activities extend beyond regular hours. Therefore, we offer 24-hour technical support because no inquiry is too minor to address. Our goal is to ensure seamless communication for every client, reinforcing our commitment to their success at all times.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$11 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call2World
Country
Spain
Website
www.call2w.com
Vendor Details
Company Name
Diamond Voice
Founded
1997
Country
United States
Website
www.diamondvoice.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No