Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Box offers an all-encompassing solution for telephone communications that streamlines interactions and minimizes call handling inefficiencies. Say goodbye to outdated hardware systems that are complex to set up and costly to upkeep. With Call Box's adaptable and dependable VoIP system, you can swiftly implement changes as needed. By employing a distinctive blend of human assessments and machine learning, you can identify and rectify weaknesses in your phone operations. Foster a culture of accountability around phone usage through ongoing feedback mechanisms that can influence the outcome of a call during its course. Call Box ensures an exceptional caller experience with tailored call routing, specific time conditions, custom auto attendants, personalized voicemail greetings, and much more. As incoming calls are received, Call Box equips your agents with vital information such as customer history, lead source data, and performance metrics. Additionally, by analyzing prior interactions and predicting agent success, Call Box efficiently directs callers to the most appropriate destination. This innovative approach not only enhances communication but also empowers businesses with the tools needed to improve their overall telephony strategy.
Description
Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility.
With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go.
Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Capsule
No
Copper
No
Google Chrome
No
Google Contacts
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Microsoft 365
No
Microsoft Teams
No
Mozilla Firefox
No
Integrations
Capsule
Yes
Copper
Yes
Google Chrome
Yes
Google Contacts
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Mozilla Firefox
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6.99 per user per month
Starting Out plans from $6.99/mth
Flying High plans from $19.99/mth
Enterprise plans from $31.99/mth
Flying High plans from $19.99/mth
Enterprise plans from $31.99/mth
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Box
Founded
1988
Country
United States
Website
www.callbox.com
Vendor Details
Company Name
Yay.com
Founded
2014
Country
United Kingdom
Website
www.yay.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No