Call Box Reviews

Call Box Description

Call Box offers comprehensive phone solutions that simplify communication, and improve efficiency in call handling. Avoid outdated hardware systems that can be difficult to set up and costly to maintain. Call Box's flexible, reliable VoIP system allows you to quickly make adjustments. With a unique combination human reviewers and machine-learning technology, you can uncover and fix any gaps in your phone processes. Continuous feedback loops allow you to change the outcome of calls before they end and create a culture of phone accountability. Call Box provides a great caller experience with custom call routing, customized time conditions, custom voicemail greetings, and custom auto attendants. Call Box provides information to your agents about customer history, lead source information and performance indicators when live calls are received into your business. Call Box connects callers to the right person as quickly as possible, based on past interactions, predicted agent success and advanced call routing.