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Average Ratings 0 Ratings
Description
Our software provides insights into who is reaching out to your business and which employees they are engaging with. You can easily identify the calls made by your staff, ensuring you remain informed about their efforts, the efficiency of your incoming call groups, and any inquiries from customers. With our solution, you can eliminate the uncertainty surrounding call interactions, as we handle all the details for you. Our software stands out due to our extensive experience in the industry, having developed Call Accounting Software since 1989 and supporting numerous businesses like yours. We recognize the critical information you require from your call reports and are adept at delivering it effectively. To further enhance your experience, we offer comprehensive online FAQ Help Screens along with live or remote technical support, ensuring your system consistently meets or exceeds your expectations. Should you ever encounter technical difficulties, rest assured that we are always ready to assist you promptly. We are committed to your satisfaction and the success of your business.
Description
A call accounting system, in its most basic form, collects and retains data regarding telephone calls from various phone systems for subsequent examination by an individual or a computer. In a typical business setting, a telephone system equipped with multiple extensions or handsets is referred to as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). This system facilitates the connection between multiple telephone lines and the local telephone exchange, linking it to the office's handsets. Additionally, PBX extensions are not confined to human-operated handsets; they can also encompass extensions designated for auto attendants, hunt groups, voice mail systems, fax machines, and a variety of other devices, thereby enhancing communication efficiency within the organization. The versatility of these systems allows businesses to manage their communications more effectively while also providing valuable insights through call data analysis.
API Access
Has API
API Access
Has API
Integrations
RMS Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comm One
Website
www.commone.com
Vendor Details
Company Name
TIM Technologies
Founded
2006
Country
Australia
Website
www.tim4biz.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log