Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
Description
Quadrant offers tailored workforce solutions designed to cater to various sectors such as mining, petroleum, civil engineering, construction, and renewable energy. Our approach includes a comprehensive workforce playbook that addresses organizational needs, alleviates workload pressures, and supports both short-term and long-term employment arrangements to tackle specific challenges and seize opportunities. We provide adaptable staffing solutions that align with your requirements. You can choose from our pool of meticulously vetted skilled professionals or allow us to create an integrated team equipped with advanced software and tools to ensure efficient and high-performance delivery of your projects. If you are a qualified industry expert with a solid work ethic and the adaptability to engage in both temporary and ongoing roles that match your expertise, we encourage you to express your interest by completing our recruitment forms with Quadrant today. By doing so, you open the door to exciting opportunities in a dynamic workforce environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
LawTrac
No
Mitratech LegalHold
No
Qmatic Experience Cloud
Yes
Qmatic Orchestra
Yes
Qwaiting
Yes
Integrations
Azure Marketplace
Yes
LawTrac
Yes
Mitratech LegalHold
Yes
Qmatic Experience Cloud
No
Qmatic Orchestra
No
Qwaiting
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Vendor Details
Company Name
Quadrant
Country
Australia
Website
www.quadrantworkforce.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
Yes