Average Ratings 0 Ratings
Average Ratings 0 Ratings
API Access
Has API
API Access
Has API
Integrations
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Integrations
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/calabrio-one/
Vendor Details
Company Name
OpenText
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/web-content-management/web-site-management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management