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Average Ratings 0 Ratings

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ease
features
design
support

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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Microsoft Azure
New Era
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
The Thrive Platform

Integrations

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Microsoft Azure
New Era
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
The Thrive Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Calabrio

Founded

1995

Country

United States

Website

www.calabrio.com/products/calabrio-one/

Vendor Details

Company Name

OpenText

Country

Canada

Website

www.opentext.com/products-and-solutions/products/customer-experience-management/web-content-management/web-site-management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Alternatives

Alternatives

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BlueMarble

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OpenText IAM

OpenText
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OrderCloud

Sitecore