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Average Ratings 3 Ratings

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support

Description

Our dedicated housing team puts in relentless effort before, during, and after your event to ensure you receive recognition for every room reserved and to help you steer clear of expensive attrition fees. Additionally, we prioritize the satisfaction of your attendees. With your organization's strategic objectives at the forefront, we aim to create the perfect blend of hotel room availability while accurately forecasting demand and setting up transparent policies and procedures. Each year, we negotiate over 500,000 room nights across an extensive hotel network, always striving to secure contracts that feature the most favorable terms, provide competitive rates, deter unnecessary bookings, and reduce the risk of incurring potentially high attrition costs. Our innovative web-based platform, developed through years of dedicated research and refinement, is regularly updated to ensure it meets our high-performance standards. Ultimately, our commitment is to not only meet but exceed your expectations in hotel accommodations and attendee satisfaction.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Booking.com No 
DigitalGuest No 
Duve No 
Event Temple No 
Expedia No 
GuestCentric No 
Jamezz No 
OpenKey No 
RevControl No 
RoomPriceGenie No 
SnelStart No 
Stripe No 
TallOrder No 
Toast POS No 
Unit4 Financial Planning & Analysis No 
Vrbo No 
Winston POS No 
happyhotel No 
unTill No 

Integrations

Airbnb Yes 
Booking.com Yes 
DigitalGuest Yes 
Duve Yes 
Event Temple Yes 
Expedia Yes 
GuestCentric Yes 
Jamezz Yes 
OpenKey Yes 
RevControl Yes 
RoomPriceGenie Yes 
SnelStart Yes 
Stripe Yes 
TallOrder Yes 
Toast POS Yes 
Unit4 Financial Planning & Analysis Yes 
Vrbo Yes 
Winston POS Yes 
happyhotel Yes 
unTill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Convention Management Resources

Founded

1991

Country

United States

Website

www.cmrus.com/housing

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification Yes 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties No 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management Yes 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Alternatives

Alternatives

Passkey Reviews

Passkey

Cvent