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Description
Obtain the essential metrics and insights required to mentor your IT personnel, enhance service quality, and elevate the IT customer experience with ease. With everything you need readily available, you can be prepared to launch within just a few days. CIOPulse serves as a user feedback tool tailored for CIOs and IT Service Delivery Managers aiming to cultivate a customer-focused atmosphere within IT. Utilizing the principles of Net Promoter, CIOPulse gathers feedback through support tickets, project assessments, and relationship surveys, providing you with the crucial metrics, alerts, and insights essential for driving service enhancements. Featuring aesthetically pleasing, short, and responsive surveys that are touch-friendly, CIOPulse ensures an appealing experience across all devices used by your customers. This approach not only mitigates survey fatigue but also results in significantly higher response rates, as other survey tools simply cannot match its visual appeal. Additionally, you can monitor and contrast Net Promoter Scores for individuals, teams, departments, customer segments, various projects, and the entire IT organization as a whole. With CIOPulse, achieving a deeper understanding of customer satisfaction becomes more streamlined and effective.
Description
ZACsuite serves as the ultimate platform for comprehensive operational marketing management from start to finish. With ZACsuite, even the smallest enterprises can utilize capabilities typically reserved for expansive national agencies, all without breaking the bank. Backed by over two decades of expertise in operational marketing, Zelando has crafted ZACsuite as a continually advancing solution that speaks your language. Within ZACsuite, a wealth of features awaits to enhance your efficiency, and should you desire to differentiate yourself from the competition or impress a client, we offer the option to customize functionalities that will set you apart. This platform empowers you to select the career trajectory that suits you best, enabling you to leverage the diverse tools available to elevate your company's field marketing efforts. The process of recruiting, selecting, and profiling personnel stands out as a hallmark of your business, and ZACsuite guarantees success in all these critical areas. Furthermore, with the versatility of ZACsuite, you can adapt your strategies to meet the evolving demands of your market, ensuring that your business remains competitive and agile.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Pricing Details
$595 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silversix
Country
Australia
Website
www.cio-pulse.com
Vendor Details
Company Name
Zelando
Country
Italy
Website
www.zelando.it/zacsuite/
