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Description
Transform your company's customer relationship management with CAS genesisWorld, the leading CRM software on the market. This robust solution offers a variety of adaptable modules that align perfectly with your specific business needs. With intelligent integrations, it seamlessly connects to your current systems, ensuring customer data is efficiently captured, updated, and utilized across all departments. Your organization can operate as a unified team, delivering exceptional service that leaves a lasting impression on your clients. Take advantage of streamlined corporate processes and access up-to-date customer information in a centralized CRM platform. Effortlessly manage all customer sales and service data, and make real-time updates from any mobile device while on the go. Leverage current insights to deliver top-notch consulting and services to your customers. Tailor your CRM solution to suit the unique demands of your industry and accommodate your business size, while also creating personalized offers that resonate with your target audience. By doing so, you will enhance engagement and drive growth within your company.
Description
Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution.
Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls.
Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.
API Access
Has API
API Access
Has API
Integrations
Inxmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29/mo
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CAS Software AG
Founded
1986
Country
Germany
Website
www.cas.de/en/products/relationship-management/cas-genesisworld.html
Vendor Details
Company Name
Genesis Systems
Founded
1984
Country
Canada
Website
www.buygenesis.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
