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Average Ratings 2,199 Ratings

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ease
features
design
support

Description

Creating a telework setup is straightforward; you simply connect a compact device to the company's local area network, making it accessible without requiring extensive IT knowledge. Users can easily log in through their web browser without the need for USB drives or additional applications, making it ideal for those who may not be tech-savvy. Plus, there are no initial costs involved! Licensing is based on the number of simultaneous users, making it an excellent choice for small businesses and workplaces. There's no need for a complicated, pricey infrastructure, as it allows for secure remote access without the necessity of a VPN or exposing the company network. You can utilize your personal PC at home, eliminating the need to transport your work computer and minimizing the risk of loss or data breaches. Enhanced security is provided through the use of a one-time password for login, ensuring a more secure operation. By adopting telecommuting, you can achieve a better work-life balance, leading to increased satisfaction and productivity in your professional and personal life. This model not only simplifies the work process but also promotes a more flexible approach to employment.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Directory
Zoho SalesIQ

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Directory
Zoho SalesIQ

Pricing Details

$50.99 one-time payment
Free Trial
Free Version

Pricing Details

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NinjaConnect

Country

Japan

Website

www.cachatto.jp/crbox/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

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