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features
design
support

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Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

Welcome to niikiis. The road to happy employees Do you want to empower your employees? To simplify their lives and help them grow? Let's get started to learn how we can help employees do their jobs better. Our solutions niikiis are a plug-and-play, intuitive employee experience platform that enables digitization and automation of HR processes to save money and increase engagement and performance at both the company and individual levels. We understand that change can be difficult. Request a demo with one our employee experience specialists to learn more about Niikiis. Remote working is convenient, modern, and efficient. But, employees can feel isolated if they don't have personal contact. Companies need to actively listen to employees to combat disconnection. You can help them improve their mood and give them meaningful solutions. This will create a sense of community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Google Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Salesforce Yes 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Genesys Cloud CX No 
Google No 
IBM Cloud No 
Microsoft 365 No 
Salesforce No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3.99 per user, per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Niikiis Knowtion

Founded

2018

Country

Spain

Website

www.niikiis.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control No 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database No 
Employee Scheduling No 
Leave Policy Management No 
Notifications/Alerts No 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Onboarding

Course Management No 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management Yes 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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