BulkSMS.com Reviews

BulkSMS.com

4.6 out of 5 stars

Average Ratings 52 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

BulkSMS is a cloud-based SMS messaging and business communication platform designed to help organizations deliver notifications, marketing campaigns, and automated text messages to customers and employees. The software provides a web-based messaging interface, downloadable desktop applications, and developer APIs for sending individual or bulk SMS messages. Its contact management tools allow users to organize recipients into groups, import contacts from Excel or CSV files, and maintain blocked number lists. Campaign management features include personalized messages, reusable templates, scheduled delivery, sender ID customization, and automated opt-in and opt-out management. Two-way SMS capabilities enable businesses to receive customer replies, manage conversations, and automate responses where supported by local mobile networks. BulkSMS offers a REST API with JSON support, webhooks, Unicode messaging, and integrations with websites, CRM platforms, and other business applications. The platform also supports RCS Business Messaging and WhatsApp Business Messaging for branded conversations and richer customer interactions. Reporting capabilities include message delivery statuses, sent and received message histories, campaign reporting, and SMS credit consumption tracking. BulkSMS provides connectivity to more than 800 mobile networks across over 180 countries, supporting customer engagement, transactional notifications, authentication workflows, and operational alerts.

Description

Chat commerce can drive higher engagement and greater convenience. We are the leaders in digital commerce transformation and customer engagement via mobile. We are a global leader in chat commerce for banks and telecommunications companies. This gives global consumer brands the ability to reach more than 90% of the world's population via mobile messaging and chat. With mobile engagement and payments via the top social chat platforms, we help brands remain relevant in a digitally changing world. Our deployments have positive ROI in as little 12 months. Today's customer experience is inconvenient, uninteresting, and provides little value to customers and brands. It is easier to reach customers and transact with them via chat commerce with Clickatell. This will make it easier for you to leave them satisfied after a great experience with your company.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DojoExpert Yes 
HostBill Yes 
Solitics Yes 
VEVS Boat Rental Software Yes 
VEVS Car Rental Software Yes 
Zapier Yes 
Zoho Marketing Automation Yes 
Arithon No 
ClickDimensions Yes 
Codeless Platforms Alerting Software No 
Freshdesk Yes 
IronWiFi No 
JobDiva No 
Orderry Yes 
Quickwork Yes 
Rayven Yes 
RosarioSIS No 
WHMCS Yes 
WhatsApp No 
storEDGE No 

Integrations

DojoExpert Yes 
HostBill Yes 
Solitics Yes 
VEVS Boat Rental Software Yes 
VEVS Car Rental Software Yes 
Zapier Yes 
Zoho Marketing Automation Yes 
Arithon Yes 
ClickDimensions No 
Codeless Platforms Alerting Software Yes 
Freshdesk No 
IronWiFi Yes 
JobDiva Yes 
Orderry No 
Quickwork No 
Rayven No 
RosarioSIS Yes 
WHMCS No 
WhatsApp Yes 
storEDGE Yes 

Pricing Details

Pricing depends on quantity and region
Free Trial Yes 
Free Version No 

Pricing Details

$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BulkSMS.com

Founded

2000

Country

South Africa

Website

bulksms.com

Vendor Details

Company Name

Clickatell

Founded

2000

Country

South Africa

Website

www.clickatell.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes Yes 
Text-to-Win No 

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