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Description
Accelerate your product decision-making process five times faster with BuildBetter's innovative Signal Engine, which transforms qualitative data through efficient search, extraction, organization, and summarization. Experience a remarkable 78% increase in insights derived from customer feedback when compared to teams relying on traditional manual research methods. This represents a significant advancement in qualitative analysis. On average, you can save 200 hours annually by systematically organizing customer insights into relevant topics, themes, and issues. Our exceptional summarization capabilities provide insights that are so effective, they almost seem effortless. From summarizing calls and feature requests to anything else BuildBetter can analyze, we convert complex data into easily shareable insights. With our proprietary Call Intelligence, powered by the Signal Engine, you can meticulously track and evaluate every call directed to your product team, ensuring no valuable information slips through the cracks. Embrace a new era of decision-making with BuildBetter, where actionable insights are just a click away.
Description
Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.
API Access
Has API
API Access
Has API
Integrations
Delighted
Front
GPT-4
Intercom
Nekton.ai
Notion
Pendo
Salesforce Sales Cloud
Slack
SurveyMonkey
Integrations
Delighted
Front
GPT-4
Intercom
Nekton.ai
Notion
Pendo
Salesforce Sales Cloud
Slack
SurveyMonkey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$600 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BuildBetter
Founded
2020
Country
United States
Website
www.buildbetter.ai
Vendor Details
Company Name
Viable
Founded
2020
Country
United States
Website
www.askviable.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis