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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

Description

Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Jira
Slack
Trello
Zapier
Asana
Azure DevOps Server
Backbase
Basecamp
Bitbucket
ClickUp
Crashlytics
Firebase
Intercom
Jira Work Management
Redbooth
Stackreaction
Zendesk
Zoho CRM

Integrations

GitHub
Jira
Slack
Trello
Zapier
Asana
Azure DevOps Server
Backbase
Basecamp
Bitbucket
ClickUp
Crashlytics
Firebase
Intercom
Jira Work Management
Redbooth
Stackreaction
Zendesk
Zoho CRM

Pricing Details

€29 per month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Beenario

Founded

2014

Country

Germany

Website

bugfender.com

Vendor Details

Company Name

Shake

Country

United States

Website

www.shakebugs.com

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Alternatives

Alternatives

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