Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BugZap is a Windows-based tool specifically designed for tracking defects and issues, catering to small and medium-sized projects. For solo developers or small teams, a compact yet effective bug tracking solution is essential, and BugZap fits that need perfectly, so give it a try today. What sets BugZap apart from other issue tracking systems is not just its extensive features, but also its simplicity and ease of use. With a minimal installation footprint of only 2.6MB of hard drive space and 64MB of memory, this tool demonstrates that a bug tracking solution does not need to be bulky to deliver excellent performance. Installation is a breeze; there's no need for lengthy setups or complicated server configurations, allowing you to have BugZap operational in under a minute with its straightforward installer. Additionally, all bug reports are securely stored in a repository file, ensuring that your data is kept safe and organized. Ultimately, BugZap combines efficiency with user-friendliness, making it the ideal choice for those who value both functionality and convenience.

Description

NetResults® Corporation creates and sells NetResults Tracker™, a user-friendly web-based collaboration software solution designed to assist businesses in efficiently monitoring, managing, and resolving various operational challenges. This tool is versatile, serving purposes like bug and defect tracking, issue resolution, change and workflow management, as well as providing help desk support, a knowledge base, and an automated support portal. It stands out as a comprehensive web-based collaboration solution that streamlines the tracking of business problems and facilitates their resolution. The Standard Edition of NetResults Tracker offers enhanced collaboration capabilities, including features such as alerts, escalation options, and discussion threads, which further optimize team interactions. Our clientele spans a wide array of sectors, such as broadcasting, consulting, entertainment, finance, government, hardware, healthcare, manufacturing, pharmaceuticals, retail, software, system integration, telecommunications, transportation, and utilities, highlighting the tool's broad applicability in the business landscape. By leveraging this robust software, organizations can significantly improve their operational efficiency and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cybernetic Intelligence

Website

www.bugzap.org

Vendor Details

Company Name

NetResults

Website

www.netresultscorp.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management No 
Workflow Management Yes 

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management Yes 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard No 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

Alternatives

Alternatives

Bugzero Reviews

Bugzero

WEBsina
yKAP Reviews

yKAP

DCom Solutions
Countersoft Gemini Reviews

Countersoft Gemini

CounterSoft