Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Engaging with customers after they make a purchase is crucial for gaining insights into their overall experience. By gathering their feedback, you can pinpoint areas where your services or products may be lacking. Utilizing SMS surveys to reach your customers can significantly boost retention rates. Research shows that a satisfied customer is 14 times more beneficial to a business than one who is unhappy. With real, verified customer feedback and reviews at your disposal, making informed decisions has never been more straightforward. Providing an outstanding customer experience not only leads to increased purchases but also fosters loyalty and encourages recommendations to others. It's important to recognize and promote delighted customers as brand ambassadors, while also addressing the concerns of those who are dissatisfied to turn their experiences around. There is a significant opportunity to outpace competitors and capture additional market share by focusing on exceptional customer service. BudTender streamlines the process of surveying customers after their purchase, allowing you to monitor and analyze their feedback effectively, ultimately enabling you to create unmatched customer experiences that stand out in the market. Moreover, by actively engaging with your clientele, you build a relationship that encourages repeat business and enhances your brand's reputation.

Description

Get customer feedback and let them spread the word on the internet. You can instantly ask your Net Promoter Score®, promoters, to share their positive experiences online with Feedback Link. Feedback Link allows businesses to measure customer experience and get their happy customers to become online advocates on platforms such as Trustpilot, Yelp and Facebook.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cova
Facebook
Flowhub
Foursquare
G2
Google Business Profile
Google Shopping
LeafLogix
Tripadvisor
Trustpilot
X (Twitter)
Yelp
springbig

Integrations

Cova
Facebook
Flowhub
Foursquare
G2
Google Business Profile
Google Shopping
LeafLogix
Tripadvisor
Trustpilot
X (Twitter)
Yelp
springbig

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BudTender

Country

Canada

Website

trybudtender.com

Vendor Details

Company Name

Feedback Link

Website

www.feedback.link

Product Features

Cannabis

Administrative / HR Management
Business Management
CRM
Compliance Tracking
Cultivation Management
Delivery Management
Dispensary Management
Distribution
ERP
For Hemp & CBD
Inventory Management / Control
Lab Testing
Manufacturing
Payment Processing
Point of Sale (POS)
Reporting / Analytics
Retail Management
Sales Tracking
Seed to Sale
Supplier Management
Supply Chain Management
Toll Processing
Traceability
eCommerce / Online Ordering

Product Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Mentor Reviews

Mentor

Custom Solutions Group

Alternatives

Famepilot Reviews

Famepilot

Famepilot Internet
FeedbackRIG Reviews

FeedbackRIG

LogicInflux