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Average Ratings 12 Ratings

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Description

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Description

Rannko provides an efficient and straightforward Review & Reputation software designed to enhance customer experience by managing reviews, online listings, and overall reputation in the most impactful areas. Our Aim By recognizing the intricate ways in which reviews and precise online details influence businesses, we strive to support the improvement of businesses through a comprehensive yet user-friendly suite of review and reputation tools. This approach allows you to attract new customers while cultivating the positive reputation you deserve. Why are additional reviews essential for businesses? Companies with a higher volume of reviews typically achieve better rankings in search results, and those boasting an average rating of 4.5 stars or higher enjoy even greater visibility. Furthermore, platforms like Google monitor your online reputation through metrics related to customer interactions, such as your response rates or how promptly you address inquiries on Google My Business. With Rannko, you can significantly enhance your reputation and stand out in the competitive market!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Bing Custom Search No 
Constant Contact Yes 
ConsumerAffairs No 
Facebook No 
FieldPlus Yes 
Foursquare No 
Google Business Profile No 
Housecall Pro Yes 
Mailchimp Yes 
PawLoyalty Software Yes 
QuickBooks Online Yes 
Rent.com No 
ServiceTitan Yes 
Stackreaction Yes 
TireShop No 
Verizon Small Business Essentials No 
WordPress Yes 
Yelp No 

Integrations

Axis LMS Yes 
Bing Custom Search Yes 
Constant Contact No 
ConsumerAffairs Yes 
Facebook Yes 
FieldPlus No 
Foursquare Yes 
Google Business Profile Yes 
Housecall Pro No 
Mailchimp No 
PawLoyalty Software No 
QuickBooks Online No 
Rent.com Yes 
ServiceTitan No 
Stackreaction No 
TireShop Yes 
Verizon Small Business Essentials Yes 
WordPress No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Broadly

Founded

2013

Country

United States

Website

broadly.com

Vendor Details

Company Name

Rannko

Founded

2017

Country

United States

Website

rannko.com

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management Yes 
Video Content No 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing No 
Lead Qualification Yes 
Lead Scoring No 
Online Forms Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

KUKUI Reviews

KUKUI

Kukui
ReputationDefender Reviews

ReputationDefender

Gen Digital