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Average Ratings 21 Ratings

Total
ease
features
design
support

Description

Avoid making your users ponder; instead, communicate with them in a familiar language and on a platform they find comfortable. Why go through the hassle of learning new software when you can streamline your existing tools to enhance your workflows? In many enterprise settings, the exchange of data typically involves making requests and providing information, which has traditionally required interaction with relevant personnel. By automating a significant portion of these dialogues, we are minimizing the time spent on repetitive, mundane, and transactional exchanges. Botbot.AI has been specially trained to recognize specific inquiries in specialized fields such as finance, HR, food and beverage, healthcare, and customer service, enabling rapid and adaptable deployment. Envision the boost in productivity when one bot assists you at work, and now expand that vision to managing a network of bots! We have developed a comprehensive network that connects with everything else you need. Whether you focus on the volume of transactions or the quality of customer satisfaction, the results are entirely in your hands, and our chatbot is designed to enhance and streamline all conversations. This innovative approach not only saves time but also empowers users to focus on higher-level tasks.

Description

Utilizing live chat software enhances communication with customers, enabling immediate engagement through web, mobile, and social platforms. In today's landscape, it's essential for businesses to connect with clients at their convenience, particularly when assistance is required. Over the last year, there has been a significant increase in customers turning to messaging and live chat applications for service inquiries. Incorporating live chat into your website facilitates interactions in a manner that aligns with customer comfort, leading to increased purchasing behavior and loyalty. Additionally, integrating live chat goes beyond merely catering to preferences; it also contributes to overall customer satisfaction and experience. Ultimately, this approach can significantly boost a brand's reputation and foster long-lasting relationships with its clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CorralData No 
Enterpret No 
Ikigai No 
Lokalise No 
Mobinyze No 
Planview Software Product Delivery No 
Qmarkets No 
Rivery No 
Securden Unified PAM No 
Stackreaction No 
The Hub No 
Toonimo No 
Xplenty No 
Zapier No 
Zendesk Explore No 
Zendesk Guide No 
Zendesk Sell No 
Zendesk Sunshine No 
equipme No 

Integrations

CorralData Yes 
Enterpret Yes 
Ikigai Yes 
Lokalise Yes 
Mobinyze Yes 
Planview Software Product Delivery Yes 
Qmarkets Yes 
Rivery Yes 
Securden Unified PAM Yes 
Stackreaction Yes 
The Hub Yes 
Toonimo Yes 
Xplenty Yes 
Zapier Yes 
Zendesk Explore Yes 
Zendesk Guide Yes 
Zendesk Sell Yes 
Zendesk Sunshine Yes 
equipme Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$14.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Botbot.AI

Founded

2017

Country

Singapore

Website

botbot.ai

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/service/messaging/live-chat-software/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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