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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

This specialized AI, crafted with precision, is focused exclusively on enhancing lead generation and acquiring new customers at the top of the sales funnel. It adeptly comprehends vocal responses to a myriad of intents and countless phrases through advanced deep learning techniques. Featuring an indistinguishable human-like voice, it offers various persona options tailored to each campaign's needs. The system's capability to assign distinct voices for different campaigns elevates its effectiveness. Drawing on over a decade's worth of insights from call center operations, this AI continues to evolve and improve. Its design allows seamless transfer of campaigns and pitches across multiple partners, ensuring continuity in messaging. With the flexibility to adjust outreach hours and manage AI capacity dynamically, one can envision deploying over a hundred AI representatives instantly as required. The technology showcases the best voicemail and silence detection features in the industry. Additionally, it provides real-time recognition of call dispositions, along with predictive analysis for post-call outcomes, ensuring proactive engagement. Moreover, it can instantly log and recognize any requests to refrain from further contact, enhancing compliance and respect for customer preferences. This innovative approach is revolutionizing how businesses connect with their audiences.

Description

Dynamics Telephony unifies your telephone system with Dynamics 365 - Auto-lookup of customer in Dynamics 365 before you answer call - Telephone controls embedded in Dynamics 365 (answer, transfer, etc.) - Dial contacts directly from Dynamics 365 with a single click - Full interaction history logged in Dynamics 365 - Telephone statistics unified with CRM data in Dynamics 365 - Incoming calls blended with Omnichannel - Call outcome buttons automatically schedules follow-up activity - All statistics available in Dynamics 365 dashboards and reports

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

8x8 No 
8x8 Contact Center No 
Asterisk No 
Avaya Aura No 
Avaya Cloud Office No 
Avaya Experience Platform No 
Cisco AnyConnect No 
Cisco CX Cloud No 
Cisco Finesse No 
FreePBX No 
Microsoft AppSource No 
Microsoft Dynamics 365 No 
RingCentral RingCX No 

Integrations

8x8 Yes 
8x8 Contact Center Yes 
Asterisk Yes 
Avaya Aura Yes 
Avaya Cloud Office Yes 
Avaya Experience Platform Yes 
Cisco AnyConnect Yes 
Cisco CX Cloud Yes 
Cisco Finesse Yes 
FreePBX Yes 
Microsoft AppSource Yes 
Microsoft Dynamics 365 Yes 
RingCentral RingCX Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Boom AI

Founded

2007

Country

United States

Website

boom.ai/product/

Vendor Details

Company Name

Dynamics Telephony

Founded

2014

Country

Ireland

Website

www.dynamicstelephony.co.uk

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Telephony

Auto-Dialer Yes 
Call Center Management No 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

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