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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

Description

Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include: 1. Customer Interaction: Manage customer conversations and provide excellent service. 2. Sales Enhancement: Find and guide new customers by using their data. 3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales. 4. Customer Engagement: Provides an easy platform for communication with customers. 5. Team Communication: Provides useful customer insights for better planning. 6. Communication Center: Manages all customer interactions and support in a single place. 7. Contact Import: Adds new contacts automatically. Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
4SUITES Yes 
5stelle* Yes 
Booking.com Yes 
Clock PMS+ Yes 
LINE Yes 
Mews Yes 
Oracle Hospitality Reporting and Analytics Yes 
Pabbly Connect No 
Protel Cloud PMS Yes 
Rezlynx Yes 
Shopify No 
SiteMinder Yes 
Telegram Yes 
WhatsApp No 
Wix No 
X (Twitter) Yes 

Integrations

Facebook Messenger Yes 
4SUITES No 
5stelle* No 
Booking.com No 
Clock PMS+ No 
LINE No 
Mews No 
Oracle Hospitality Reporting and Analytics No 
Pabbly Connect Yes 
Protel Cloud PMS No 
Rezlynx No 
Shopify Yes 
SiteMinder No 
Telegram No 
WhatsApp Yes 
Wix Yes 
X (Twitter) No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$12
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bookboost

Founded

2016

Country

Sweden

Website

www.bookboost.io

Vendor Details

Company Name

Cloodo

Founded

2001

Country

United States

Website

Cloodo.com

Product Features

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management No 

Alternatives

Alternatives