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Description
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
Description
Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include:
1. Customer Interaction: Manage customer conversations and provide excellent service.
2. Sales Enhancement: Find and guide new customers by using their data.
3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales.
4. Customer Engagement: Provides an easy platform for communication with customers.
5. Team Communication: Provides useful customer insights for better planning.
6. Communication Center: Manages all customer interactions and support in a single place.
7. Contact Import: Adds new contacts automatically.
Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
4SUITES
Yes
5stelle*
Yes
Booking.com
Yes
Clock PMS+
Yes
LINE
Yes
Mews
Yes
Oracle Hospitality Reporting and Analytics
Yes
Pabbly Connect
No
Protel Cloud PMS
Yes
Integrations
Facebook Messenger
Yes
4SUITES
No
5stelle*
No
Booking.com
No
Clock PMS+
No
LINE
No
Mews
No
Oracle Hospitality Reporting and Analytics
No
Pabbly Connect
Yes
Protel Cloud PMS
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$12
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bookboost
Founded
2016
Country
Sweden
Website
www.bookboost.io
Vendor Details
Company Name
Cloodo
Founded
2001
Country
United States
Website
Cloodo.com
Product Features
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
No