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Description
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
Description
Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include:
1. Customer Interaction: Manage customer conversations and provide excellent service.
2. Sales Enhancement: Find and guide new customers by using their data.
3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales.
4. Customer Engagement: Provides an easy platform for communication with customers.
5. Team Communication: Provides useful customer insights for better planning.
6. Communication Center: Manages all customer interactions and support in a single place.
7. Contact Import: Adds new contacts automatically.
Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook Messenger
4SUITES
5stelle*
Booking.com
Clock PMS+
LINE
Mews
Oracle Hospitality Reporting and Analytics
Pabbly Connect
Protel Cloud PMS
Integrations
Facebook Messenger
4SUITES
5stelle*
Booking.com
Clock PMS+
LINE
Mews
Oracle Hospitality Reporting and Analytics
Pabbly Connect
Protel Cloud PMS
Pricing Details
€99 per month
Free Trial
Free Version
Pricing Details
$12
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bookboost
Founded
2016
Country
Sweden
Website
www.bookboost.io
Vendor Details
Company Name
Cloodo
Founded
2001
Country
United States
Website
Cloodo.com
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
