Alternatives to Bookboost

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Communicate with customers through the channels that they prefer. It doesn't matter if it's for a room service, concierge or reservation. No message is lost, and the ticketing system will assign the correct team to receive it. The location of the server and the storage of your data are up to date. You can communicate with customers in peace. Your team is often on the move? No problem. Our Android and iOS apps can be downloaded from the official stores to allow your team to respond to any message while on the move.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

Ireckonu allows you to connect with your guests to create seamless, meaningful experiences from before check-in to after check out. Our connected ecosystem is designed for you to manage your systems, operations, and empower your staff so that you can provide experiences that are tailored to each guest's needs. Our ecosystem is built around the CORE to provide truly unique experiences for guests. The CORE middleware connects all your systems and allows you to introduce new technologies. This creates an ecosystem that exceeds guest expectations. You will know what drives them, so they'll return for more.

In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Kipsu's solution has been used by over 2,700 properties, management teams, and brands. It gives hotels an organized and intuitive way of communicating with guests via messaging. From any device, team members can delegate, prioritize and respond to guest messages via a single inbox. Chatbots are not popular with guests, according to research. Kipsu's sole focus is to facilitate human interaction between staff members and guests. This eliminates unnecessary blunders that can be caused by chatbots and automated messaging. Kipsu places service professionals at the heart of the guest experience. Digital messaging makes it easier for guests to communicate with you about their stay and reduces anxiety. Kipsu helps to route calls and traffic to messaging from the front desk, allowing staff members to better prioritize and delegate guest needs.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

WhatsApp, SMS, Email, and other messaging applications can help you increase revenue, improve productivity, and reduce costs. With document uploading and preference collection, you can enable check-in via weblink before guests arrive. Upgrades, F&B and other amenities can be offered before arrival as well as during the guest's stay. Share all the information you want with your guests on your hotel's web app. Send guests a checkout notification, share the invoice and let them pay and checkout directly from their room. Segment and personalize offers to increase rebookings, and marketing revenue. Track guest requests to complete deliveries in record time. Keep everyone in your department informed of what is happening.

LUCID Messenger is the first two-way SMS solution for Hotels. LUCID Messenger can be used in conjunction with LUCID PROMIS Hotel management software (PMS) to support all the features. LUCID Messenger can be integrated with any other PMS to activate functions such as "Reservation Confirmations" or for SMS marketing campaigns. Depending on the PMS, many other features can also be activated. In-house managers can receive alerts about room position and occupancy status, as well as current ARR positions. The system can also define the frequency of alerts. Managers receive night audit information (revenues, OCC%, ARR) every day at a specified time. Notifies in-house management with details about discount percent / amount. Notifies in-house managers about high bills, VOID bill, cancellations, etc. Deliveries received guest messages directly to their mobile. Deliveries received complaints directly to the concerned department/person.

You know your guests best. You can find a communication solution that suits your needs and fits within your budget. You don't have to pay for features you don't use. Your business' uniqueness should be reflected in your tools. We are a partner that respects your IT strategy and can provide a solution that fits perfectly into your IT environment. Integrate your official communication with your systems to enable personalized, automatic messaging. To build a stronger relationship over the long-term, you can use your guest data. Find out their hidden needs and connect with them on their natural channel. Additional insights are possible. Answer repeated questions automatically and route guests' requests to specialists. Your guests can make reservations, orders, or payments within your system easily and from their preferred messaging channel. Your staff will be more likely to spoil your guests and raise your standards.

Full automation allows you to provide a more personal, humane, and consistent service to your guests. WhatsApp Business API Messenger allows you to manage all aspects of your guest relationships. This will allow you to expand your business opportunities and reach new markets. There are endless possibilities. The future of travel is here. Travelers with high expectations will demand personalized experiences that are tailored to their individual needs. Hotels must offer seamless experiences that are tailored to each guest before, during, after, and during their stay. This solution uses BookingWhizz technology, which connects channels, systems, and teams to increase bookings. You can create memorable experiences for guests by combining smarter, more personalized points-based rewards systems and reward programs. You can also build loyalty by curating feedback and previous guests' interactions.

Treat each guest as if they were your only guest. Every guest who visits your venue has a unique experience. You can give them the experience they want with personalized messages, recommendations, and offers that will help them have the best day. Our guest experience management platform, The Experience Engine, (TE2), allows you to personalize at scale. You can use your existing customer data, real-time location, behavior, and other relevant information to deliver contextual, personalized content at the right time. Reduce barriers to purchase and encourage onsite spending with relevant offers that are just the right fit. Connect disparate guest data systems to better understand your guests' interactions with your venue.

Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency. Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.

Your hotel guests will be interested in your timely, relevant, and personal email marketing campaigns. Our easy-to-use tool makes it easy to quickly spread the word about all hotel promotions, discounts and special offers. Drag-and-drop editor makes it easy for you to create beautiful and responsive hotel emails. Dynamic content, segmentation, merge tags and triggered automation can give your emails a personal touch. You can quickly and easily respond to negative and positive reviews about hotels from the platform. You can use the ticketing system for communicating service issues to the appropriate department or person. Compare your hotel's performance to their online reviews. To monitor engagement, post updates and track insights, connect your hotels' social media accounts.

Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events.

It can be time-consuming to transfer information to guests. We do require direct communication with our guests during their stay. GuestCompass is an online platform that connects you and your guest. It provides up-to-date information as well as useful feedback. Online becomes personal, and your guest can chat again. Although opening doors using a mobile phone is a common practice, it is now possible to do so without installing any additional apps. You can give your guest a digital key via our platform. You have complete control over when and how it is used. For any temporary stay in any location where the same questions are frequently asked. Your name and brand can be used to keep in touch with them during their stay. It is essential for the online customer journey. It's fast, simple, and requires less paper You can relieve the receptionist, cross-sell and provide more service.

You can increase guest engagement by delivering relevant, timely marketing campaigns that are tailored to each guest. Our AI-Powered Hotel CRM software tracks guest behavior in real time, creates segments with personalized recommendations, enables customer-centric marketing across all channels, and enables real-time segmentation. You can combine all guest attributes from your systems, including website behavior, message engagement, and PMS profile information into one customer view of each guest. This allows for 1:1 marketing. Target drip campaigns to guests based upon their unique potential value and sentiment. This is determined in real time through a holistic view that includes guest research and patterns of booking behavior. Automated segmentation recommendations powered by Blueshift's machine-learning algorithms and Fuel's data scientists will help you engage the right guests for each campaign. Your brand will send messages to guests at the most convenient times for them.

Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language.

Ivy combines automation and human expertise to provide timely and accurate guest communication. This frees up hotel staff and enhances the guest experience. Ivy is a warm host and will personalize your stay. Ivy can answer all your guest's questions in less than a second. Ivy's powerful analytics give you insight into your guest experience. You can also manage all guest requests from one place. Discover the many ways Ivy communicates with guests and increases satisfaction scores.

Prep your front-line staff to treat every guest like a VIP. Sitting on top of your PMS, eNgage provides your guest services agent, call center, or front desk with live, up-to-date information on the guest to ensure they’re communicating a uniquely personalized message at the right time.

Your guests can now carry five-star service with them at all time. The modern era of travel has brought the most engaging guest experience platform to hotels. Unlimited 4G data and hotspot. Unlimited local and international calls. Direct dials to all hotel departments. Local emergency services are also available. Portier Chat allows for faster servicing. You can update hotel content in real time, remind guests about hotel facilities and events, send promotional messages, navigate guests through uncertain times and group guests together for corporate events. Portier is the perfect fit to provide personalized services and experiences that are based on traditional hospitality delivery for your guests.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

For-Sight Guest engagement is a Marketing and Hotel CRM Solution that enhances your guest experience. It drives direct bookings, enhances your data, and maximizes your marketing. Our solution extracts data from your Property Management System and other core transactional hotel systems such as Point of Sale, Reputation Management, and Wifi Registration. It then continuously assimilates data to create a central source for truth for every guest and their journey through each hotel touchpoint. Our intuitive and easy-to-use Query Engine allows you to run deep dive queries on all your data. To save time, you can save and schedule regular queries. Segmenting your data will allow you to provide personalized omnichannel communications for your guests, increasing their experience and generating upsell opportunities. Personalizing your guest experience will not only increase brand loyalty and direct bookings, but it will also help you achieve a higher ROI on your marketing efforts and less reliance upon OTAs.

Automate guest email and SMS marketing communications for guests to stay connected throughout their guest journey. You can personalize every communication, regardless of whether it is triggered at check-in/out, or as part of an automated campaign. Offer personalized content and offers. Each guest message is customized to the guest's specific needs, history, and stay. This creates both service and revenue opportunities. You can quickly create offer templates with your branding using a simple drag-and-drop interface. Your messages will be optimized for mobile and desktop viewing. An intuitive cloud-based PMS that allows guests to connect with you on a personal level to increase revenue and occupancy, manage inventory, reduce costs, increase brand loyalty, and improve guest satisfaction.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

Mobile guests today, including conference attendees, business travelers, and local residents, expect modern ways of connecting with their hotels and engaging the cities they visit. Hoteliers also know that meeting the digitally-savvy guest's expectations directly correlates to increasing direct bookings, increasing service sales, improving customer satisfaction, and increasing TripAdvisor ratings. Zuzapp allows hoteliers to deliver a unique and enhanced experience for their guests before, throughout and after their stay. Discover how you can deliver a personalized, mobile and local experience to your guests. You can improve guest satisfaction and recovery by allowing your guests to ask questions, share concerns and make requests that will enhance their stay.

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Oaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates.

Acteol, an Access company, is the enterprise CRM solution that allows operators to track every guest interaction and create a single customer view. Our hospitality customers work closely with us to better understand their customers and provide better sales and marketing campaigns. We have over 70 integrations with leading hospitality platforms, and over 10 modules that range from feedback and queries to social and loyalty. Simply put, we will help you connect, segment and engage, measure, and measure. All of your data can be combined to create a single view of all customers. Identify customers who are most valuable and those who need nurturing. Send targeted messages to your customers. You can measure your performance and get insight from the ongoing analysis.

TRACK's Hotel CRM is an Enterprise Solution that connects all guest data points in one central place. It drives increased direct bookings as well as retention by engaging guests with timely messaging throughout their guest life cycle. Hoteliers have had to integrate many different systems over the years to effectively market and communicate with their guests. TRACK's Hotel CRM allows hoteliers and marketing professionals the ability to integrate multiple software systems with Omni-Channel tools for guest communications and marketing. This allows them to seamlessly connect all their data with one place with one API. Personalize and personalize pre-stay messages for a better guest experience. After a reservation has been made, create and send automated confirmation email and text messages.

Vamoos is an app for hotels, villas, and travel agencies. From the moment guests book, to the time they leave, you can connect with them and give them all the information they need. It offers over 25 features that will help you create the best guest experiences. These include 24/7 messaging, beautiful imagery and daily itineraries. A countdown timer, offline accessibility, points-of-interest, push notifications, interactive maps, and fully booked services. Enjoy 50% higher rebooking rates, and greater customer loyalty Provide a memorable customer experience that guests and travellers will love. Vamoos Connect is our latest innovation. Vamoos Connect is a revolutionary tool for the hospitality and travel industry. It can be used by hotels, villas, and travel companies.

With the help of mobile tools, digital concierge and excellent information flow, you can make your guests and employees' lives easier. protel VOYAGER, an award-winning app, allows you to publish an app with your branding using protel PMS. Our vision is to create the technology ecosystem for the global hospitality industry. Mobile tools, digital concierge, excellent communication, and more allow guests and employees to have more time. You can view and modify your personal profile information. Add your preferences and special requests. Mobile keys and check-in are required for room admission. Check out the invoice. Book additional services like room service. Request housekeeping or room maintenance. View information about the hotel and specials. All the content provided by the hotel is available. Modern PMS systems are the heart of any hotel business. A PMS that seamlessly connects with the best technology in the industry is the best.

Hotel guests are now in fierce competition. Personalizing your communications with your prospects and guests will help you build loyalty and drive repeat business. This will also give you an edge over your competitors. Amadeus's Guest Management Solutions is more than a CRM tool. It also offers a complete suite of marketing automation tools that will engage your hotel guests and generate incremental revenue. Target guests with the right message at just the right moment, even as their behavior changes, and tailor your outreach seamlessly before, during, or after their stay. Maximize the potential of guest data to drive revenue and engagement for your hotel. Discover all the new features in the GMS Email Center for hospitality that make it easy to create elegant and powerful communications.

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

hotelierAI is our all-in-one, innovative, and integrated hotelierDirect booking engine. It integrates with hotelierDirect's data and marketing platform. It uses data analysis to segment, quantify and predict guest behaviour. It allows you to provide guest profile insights directly to your front desk, create timely, relevant social media campaigns with personalized content before, during and after each stay, and manage the review scores for your hotel. HotelierAI also analyses historical spend, stay behaviour, and social attributes to give you valuable insight into your core customers. Learn about the needs of guests who make direct bookings and get insights into the most valuable segments. Create floating guest profiles that you can share with customers facing teams across your properties.

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

Quore simplifies the management and tracking of hospitality processes. It also helps to maintain brand quality, cleanliness and sanitation standards. We'll help you manage your hotel and guests, from day-to-day operations to last minute projects. Quore allows owners to keep track of all their properties, regardless of where they are located. Smarter housekeeping means guest-ready rooms. Quore makes it easier to clean your home faster, cleaner, and more efficient. You can connect your teams across floors, properties, and shifts without disturbing your guests with loud radios. Increase visibility across properties, staff accountability, and save time--and even money.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

Your company's bottom line will be directly affected by your ability to manage service quality in this age of online guest reviews. Knowcross provides the tools you need. Increase efficiency Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff better guest data, so you can better anticipate, respond to and exceed expectations.