Alternatives to Cloodo WhatsApp CRM

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since our start in 2006, we’ve given contractors the tools to control their projects while bringing efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more with one convenient software – allowing time to take on more jobs without the added headaches. Today, more than a million users spanning 100 countries have chosen Buildertrend for real-time collaboration on their construction jobs. Our platform empowers builders to accomplish more projects while decreasing delays, minimizing costly mistakes and ensuring client satisfaction. Buildertrend also provides each customer with the opportunity to have unlimited training with the ability to integrate with other software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky. To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Salesmate, a web-based integrated CRM platform that allows your business to automate, accelerate, and grow revenue by having your entire sales, marketing, and CS team working together under one platform. Salesmate is used as your one source of truth giving you a 360-degree view of all of your contacts. Your Marketing Team can create laser-focused campaigns based on your companies initiatives. Your Sales Team will be able to manage their sales pipeline and be given the tools to make more calls, reach out faster, and never miss an opportunity because of disorganization. Finally your CS team will be able to manage your biggest client relationships and find upsell opportunities to drive more revenue for the business. With Salesmate, you will have the power to have all departments work together towards one goal. With their 15 day free trial, you can easily try Salesmate today!

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

NetSuite CRM+ can help you to improve and redefine your customer relationships. NetSuite CRM+ is a front-office solution that provides a 360-degree view to customers in real-time. It provides a wide range capabilities that allow for seamless information flow throughout the customer's lifecycle, from lead to fulfillment to renewal, cross-sell, upsell, and support. It integrates with the most popular accounting, warehousing, and shipping applications.

Achieving excellent customer relations is a key goal for any organization. The first step in this journey is to adopt a straightforward approach to customer relationship management (CRM). CRM encompasses all the activities, strategies, and technologies companies use to manage their interactions and relationships with current and potential customers. CRM helps businesses build relationships with their customers which, in turn, leads to loyalty and customer retention, both of which can have a significant impact on a company's revenues. Etiya Customer Relationship Management is a highly scalable, customer-centric, and omni-channel experience that allows companies to exceed customer expectations through interactions on any platform, through any channel. Etiya CRM offers a complete, integrated lead-to cash process flow for customer management. Social media analysis identifies communities of interest and potential cross-sells.

Schedule Messages, Automatic Reply, CRM Integration, AI ChatBot. WAPlus is an all-in-one WhatsApp CRM supercharge your WhatsApp productivity.

Konnect CRM software allows your marketing, sales and customer service teams to work together. They can share information and manage all interactions with prospects, customers and leads. Konnect CRM helps sales teams win more deals. Many CRMs don't work because they offer little value to sales teams. Konnect CRM is different because it offers excellent features and customer service to help small businesses succeed. Konnect CRM is designed for SMEs to help them manage their sales processes effectively and quickly. The Konnect CRM solution helps manage the customer relationship from pre-sales through to post-sales. Konnect CRM allows companies to manage their customers throughout the entire life cycle, from acquisition to after-sales support. Konnect CRM has some unique features that allow companies to easily upsell, cross sell, and retain their most loyal clients.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

Your Contact Center even smarter! WitiOp allows you to manage your interactions with your contacts on WhatsApp, the most popular instant messaging platform. You can offer a 24/7 service and keep your customers in touch!

It's easier than ever to connect with your audience via WhatsApp! Vepaar provides the tools you need to create and manage your business page and interact with customers from anywhere. Tags allow you to organize your contacts, messages, media files, and other data. You can create and use different filters to analyze your data in a powerful dashboard. We feel what they feel. We created the Quick Reply feature, which allows you to quickly respond. You can also pass dynamic fields. The Sales Funnel allows you to convert leads into customers. To maintain good relationships, filter your WhatsApp business customers according to different funnel stages. You can sync all conversations of any contact, group or broadcast list with the Auto-Sync Chat feature. You can access them from any Vepaar account.

Chat-based marketing and apps are the solution. Chat-apps like WhatsApp, WeChat, and Facebook Messenger have become the new way for brands to market their products and services. It's a combination of message dissemination, customer support, and O2O applications. Your followers will open 80% of chat-app messages. Chat-apps offer a more interactive way to market than email marketing. The interaction of your followers can be captured for sales and customer journey optimization. WAMP stands for "WeMine Analytics & Management Platform", which is an analysis platform and management platform that WeMine developed for instant messaging apps (Chat-apps such as Messenger or WeChat). WAMP allows companies to connect to Chat-apps and to easily manage their customer relationships (SCRM), data collection and marketing automation to enhance brand image.

All the tools you need to manage a profitable, easy-to-run business. LogixOne can digitally transform any industry, including Field Service, Retail Sales and Finance, Logistics and Supply and Professional Services. Your unique value proposition and business image will be reinforced in the minds of your customers. Automating sales and marketing processes will help you win more business. Communicate with any contact easily, whether they're a customer, supplier, or employee LogixOne offers communication channels from email, telephony, SMS, and WhatsApp.

SocialEpoch CRM integration software is the best for WhatsApp business. This software allows you to manage customer WhatsApp chats, sales, support, and marketing. The most powerful and user-friendly WhatsApp Lead Generation, Marketing, and Community Management software. SocialEpoch is a brand of Moppomobi Group. This company specializes in providing top-quality social marketing solutions. SocialEpoch employs more than 300 people and has extensive experience in the field of operating technology. They serve a wide range of clients, including gaming apps, retail businesses, Fin-tech companies and e-commerce platforms. SocialEpoch's goal is to provide clients with more extensive lead generation strategies through the use of the most recent private social marketing technologies. We are looking forward to working with clients around the world who share a common vision and achieving a win-win scenario.

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

YoroCRM provides a variety of tools and features to help businesses manage customer interactions, sales, marketing, and other activities. These features are why YoroCRM is the most popular sales automation platform in the world. It offers a complete solution to managing customer relationships and sales processes. YoroCRM is a tool that helps businesses manage customer interactions and data throughout their customer lifecycle. This includes storing contact details, sales history, as well as communication logs, in one central location. YoroCRM, a cloud-based solution for sales automation, can be accessed from any location with an internet connection. This allows businesses to work more flexiblely and collaborate more easily.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

Kreative Hive is a cutting edge CRM solution designed specifically for retailers. It revolutionizes the way businesses interact with their customers. This dynamic platform seamlessly integrates tools for customer relationship management, empowering retailers with the ability to manage and enhance their client interactions. Kreative Hive’s CRM for Retailers is designed to streamline processes and track customer preferences. It also optimizes marketing strategies. Retailers can gain valuable insights with intuitive features like sales tracking, personalized communications, and robust analytics. The platform's intuitive interface ensures smooth implementation and is an invaluable asset for retailers who want to elevate their customer experience in today's competitive marketplace.

It is 100% cloud platform that uses the Google Cloud Platform's world-class quality standards. It is based on WebRTC technology and works with any operating system. It does not require VPN, consumes low bandwidth, and can be used for telecommuting. It allows you to communicate outgoing and incoming with customers via various channels, such as phone, mail, chat or SMS, email, chat, WhatsApp, SMS or web forms. You can communicate with your customers using the channels they prefer, as well as the ones that work best for you. We are an Omnichannel Contact Center Platform. This means that we can manage communication with customers via different channels. Customers and agents have a homogeneous experience. Different communications can also be linked in comprehensive business processes.

Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.

One Shoot is a CRM designed specifically for Wedding Photographers. One Shoot CRM allows wedding photographers to interact and gain insights about their business. It also helps them create a scalable process and expand their business faster. One Shoot CRM helps photography businesses to improve customer relationships, increase productivity, make better decisions, enhance collaboration, and increase revenue. One Shoot automates many tasks, such as sending emails, WhatsApp messages, scheduling appointments, following up on leads and monitoring them, saving time so that you can focus on other important aspects. One Shoot CRM can help you build long-lasting relationships with your customers, leading to increased loyalty and repeat sales.

Empower your workforce to engage customers, improve workforce productivity and gain business insights with the power generative artificial intelligence. Caju AI uses the incredible power and intelligence of artificial to understand human conversations. It analyzes messages quickly, provides smart responses and helps your team provide top-notch customer care, leading to stronger business relationships and better results. Unleash productivity and enhance customer engagement while enforcing corporate controls. Imagine it as a key collaborator, assessing messages and suggesting tailored responses. Caju AI increases your messaging efficiency across platforms like WhatsApp, SMS, Telegram and desktop. Caju's dashboard for customer experience will help you to grow your business. Get real-time insight and full control over your workforce-customer interactions.

Gamification incorporates game mechanics into everyday tasks and activities to motivate employees and customers. ORLIG CRM gives you the ability to harness the power of Gamification to overcome your work challenges. This will result in engaged and motivated employees and customers, better sales and a better customer experience. The right message and the right message will help you reach the right audience to generate leads that can be turned into sales. This will bring in great numbers for your company! ORLIG CRM allows you to segment and profile existing customers. This will maximize the potential of each customer interaction. Great customer relationships are built on excellent customer service, including customer inquiries and post-sales. ORLIG CRM lets you manage all customer interactions from one platform. This allows your employees to quickly access information and improve efficiency in solving customer problems before they happen.

The most comprehensive contact center solution available on the market will improve your customer experience and optimize your company’s time and resources. All communication with clients can be managed from one platform: phone, email and WhatsApp Messenger, Messenger, web chats, SMS, web forms, online forms, or app stores. You can create a unique contact record and then forget about it. The cloud environment allows you to work from any device that has browser access. This protocol offers great sound quality and ease-of-use. Multimodal automatic dialing allows you to make more calls and get them to your destination faster. You can choose from progressive, predictive, or preview dialing to boost your campaigns. Intelligent routing allows you to manage inbound calls easily and productively. Voicemails, voicemails, and integration with outbound channels can all be managed from the same desktop.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

Rapidtrade offers a customer relationship management service for our clients. This allows you to easily communicate with your customers. You can also manage the interaction at a larger scale. It is well-known for its ability to improve customer-company relationships, increase sales and establish aftersales service. Your brand image will improve if you have good business relationships. We are a leader within the field of order management software and systems. We are committed to improving your business delivery and provide the best systems. Your orders will be processed faster and more efficiently with higher automation efficiency. It allows you to concentrate more on the delivery process and less on customer payments. You can also check if the customers received the products. Access to your order management system will be available anywhere and at anytime.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Brick Street CONNECT allows you to have conversations with prospects and customers on multiple devices while they go about their day. Its single platform architecture gives you unified views of every consumer across all channels. This allows you to engage, drive sales and build loyal relationships. It allows you to monitor all customer interactions and shift your focus away from individual metrics. This allows you to see how much time your customer spends with your brand. CONNECT's in-depth customer profiling allows you to be extremely responsive and responsive to customer preferences and behavior without the need to hire additional staff. Modular platform adapts to digital communication channels that are constantly changing and evolving without disrupting IT departments. This allows marketers to be more responsive to customers.

VeriTouch helps you to serve, solve and sell. VeriTouch, a vertical Customer Engagement solution built on top of Microsoft Dynamics 365 and optimized with industry best practice, allows financial institutions to put customer relationship management (CRM) at the heart of their digital transformation journey. VeriTouch consolidates information from the organization's digital channels and back-end systems. It provides a unified interface with standardized processes for serving customers efficiently. It also offers streamlined and tailored solutions that address customer concerns and needs. It also provides recommendations and guided sales tools to deliver relevant and differentiating offers to customers. VeriTouch Benefits; Improve Data Quality, Reduce TAT and Cost of Servicing. Improve Cross-sell Rate, Provide Single View Of Customer, Improve Sales Team Efficient, Reduce Cost of Client Acquiring, Improve Marketing Efficiency.

Customers are demanding more. Banks should be able to identify customer needs faster than their competitors and balance them with bank's business objectives. Banks should make more profit from existing customers as acquisition costs rise. It helps improve business profitability by making more efficient decisions. Design, implementation, and management of customer relationships strategies. Based on customer behavior, cross-sell and up-sell support is possible. There is no limit on the number of users or the number of decisions/workflows.

Email blasts and landing pages that don't require coding can help you capture more leads. Sales automation makes it easier to close deals and provides world-class customer service via email and chat. You can add as many contacts as necessary - one million, ten million - it's all possible. The more contacts you have the better your sales. You can import existing contacts via excel, drop them into webhooks, or capture them via landing page on your website. You can add as many fields as necessary. You can either choose a high-converting funnel template or make one from scratch. You can create as many funnels you like. Conversion funnels can be built to drive visitors to upsells, cross-sells, and paid conversions. You can track the performance of each step and optimize it using actionable data. Choose one of these email templates and choose the target segment to send it. You can track open and click rates to compare performance across campaigns and segments.

Increase field sales by 20% and reduce admin time with the all-in-one sales automation solution. Perenso Field Sales provides technology that helps businesses sell better in the field. The platform offers an unmatched array of features to help reach the most people with the correct information to make the best deals, increase efficiency, and maximize sales. Perenso Field Sales is a sales execution platform that is suitable for corporate to enterprise-size wholesalers, manufacturers, or distributors selling to retail businesses. Bulk data import and export capabilities. Bulk content upload and auto-matching capabilities. Intuitive user interface for content search. You can email content directly from the app. You can create multiple calls in the diary at once. Interface for intuitive diary management. Repeat bulk scheduled calls. Access product content within an order To meet business needs, you can configure an order screen. Capture photos and make notes, then consolidate and combine reports on competitors. You can view progress and target goals at any time within the application. In-application, set targets for a wide variety of items.

JeffreyAI is an AI-powered business automation platform developed to boost sales and marketing activities. It delivers functionalities for generating leads, automating emails, managing social media content, marketing via WhatsApp, and conducting SMS campaigns. Furthermore, it equips users with resources for streamlining workflows, dynamically interacting with customers, and automating numerous operations to evolve business approaches. Through the adoption of sophisticated AI technologies, JeffreyAI seeks to optimize processes, enhance productivity, and foster business expansion, enabling users to concentrate on cultivating relationships and conducting deal discussions. * Marketing Automation * Sales Automation * CRM (Customer Relationship Management) * Email Marketing * Social Media Management * SMS & WhatsApp Marketing Tools * AI Sales Assistant * Workflow Automation * Business Intelligence * Conversational Marketing * Lead Generation

Leadtrekker is a CRM and lead management system that can be customized to optimise the sales process for businesses of all sizes and industries. Leadtrekker can improve the lead response time of your team, increase accountability, as well as take action on every prospect. Leadtrekker is a cloud-based platform that allows customers to manage their customer relationships from anywhere. Trust is built through quality communication with customers, suppliers, and leads. Leadtrekker can help you build a reputation for authenticity. Customers, sales, marketing and management can all review the information on the system and make informed decisions based on the data. Managers and team leaders can see the status of customers or leads without having to send an email, make a call, or schedule a meeting. Leadtrekker allows you to set reminders and auto-responses to give busy employees time to respond to leads who contact you.

Our CRM solution Dubai provides enriched, intelligent dashboards and graphical reporting that provide real-time visibility of all CRM activities. This also allows for analytics to help achieve sustainable business goals. CRM Software in Dubai is tightly integrated to send notifications/escalations through SMS and email platform. nTireCRM, a web-based Customer Relations / Incident / Led Management System, helps enterprises across a variety of verticals. Banking, insurance, retail and financial services, as well as securities, health care and manufacturing. Social media Interfacings - allows you to post status of incidents and offer cross-sell /up-sell opportunities. Configurable workflow - allows users to dynamically create and manage subcategories and categorizations for handling queries/incidents.

Optimiser offers every business a unique, customizable solution to improve and streamline their processes. Optimiser's intuitive interface and expert support team seamlessly integrates a set of tools that your CRM and other departments need with your day-to-day operations. With powerful CRM, you can create valuable user profiles and innovate the way that you manage customer relationships. Pipeline drives strong prospect management. Data analytics enable business decisions. Contacts and accounts create data-driven profiles. Collaborative team calendar. All the features you need to achieve growth, all in one platform. Companies of all sizes can increase revenue, improve processes, and achieve tangible results with comprehensive, easy-to-customize business management software. Strong sales strategies, prospect insight, automations, and accelerated deal closing can all help to boost your sales team's performance.

Switching between multiple applications is no longer an option. Chirp was designed to allow customer support executives to manage calls, emails, and social media interactions using one application. The Chirp JavaScript SDK allows you to easily subscribe to Chirp events, and then act on them. The SDK allows you to make calls or change your state on a web event. Because it is faster, live chat is preferred by most young customers. TxChat is a flexible and powerful chat module that you can easily integrate into your websites. Engage your customers in real-time. Increase customer satisfaction by offering targeted offers, increasing sales conversion rates. Click-to-chat allows you to engage with potential customers. Customers support professionals have additional features such as transfer, canned reply, and send attachments that help them provide fast and reliable customer service.

Bird (formerly MessageBird), the next-generation CRM, is a powerful tool for marketing, sales, and payments. It powers over 5 trillion messages per year across Email, WhatsApp, and SMS. Bird helps leading brands grow more cost-efficiently through personalized interactions via Email, SMS, or WhatsApp. Bird's APIs and applications are used by the most innovative companies in the world to build communication solutions. Start today and communicate with your customers on any channel, for any purpose, anywhere in the globe. Marketing messages, push notification, order updates, shipping alerts, and more. Operational bottlenecks limiting your growth? Automated conversations and workflows can be used to collect critical information, reduce manual tasks, implement Self-Service flows, and route chats directly to the right agent. Our auto-scaling, reliable APIs are available with comprehensive documentation, complete API references, and intuitive SDKs.

All contacts are not the same. We know how complex relationships can be created by some contacts. Aritic Sales offers a flexible and effective way to establish relationships with contacts of any type. You can link a contact to another company, which could help speed up the buying decision. Aritic Sales CRM software gives you a 360-degree view of both the macro and micro levels. You can identify deals (open, won, lost), set milestones and track customer interactions. You also know how likely it is that a deal will be closed. Track customer journeys, monitor real-time information, establish relationships and capture new leads automatically to maintain your sales pipeline. All the advanced CRM features you need to manage your sales funnel and ensure a smooth sales cycle.

Sinch Engage (previously known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​

Gadget ready agent cockpit with Voice, Omnichannel, and Customer details. Easy and effective plug-ins allow you to integrate custom or legacy CRM, TT, or productivity tools into your environment. A BOT agent is available to assist users in executing processes and using the right tools. A central repository that records every step of your customer journey (customer profile, cross-channel history) and makes it available in real-time to supervisors and agents. It also includes a powerful reporting tool that allows you to access all relevant KPI. ChatBOT is a chatbot based on artificial intelligence. It allows end-to-end control of automated conversational multichannel processes. It is used by millions of people every month and can be part of the customer experience or the agent experience.

Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.

CloudApper CRM is the most convenient app for managing relationships with potential and existing customers. It speeds up the process of capturing and qualifying business leads and keeps track of communications between the company's customers and potential customers. It improves business communication by synchronizing all customer queries, solutions, negotiations, and service requests in one place. Optimizes tasks and processes so that any member of the team can interact with customers to provide personalized service. The Web and Mobile App allow for quick and efficient sales activities and high response rates. Users can connect store and share details with potential customers by creating a new account or assigning a contact to an existing account. CRM introduced CRM-on the-go, enabling mobile apps for iOS and Android. The sales team now has more flexibility in reporting.

Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Sage cloud-based CRM tools and systems can increase customer loyalty and drive revenue. CRM stands for Customer Relations Management. CRM is a method of managing and tracking interactions with prospects, leads, and customers throughout every stage of a company’s sales cycle. CRM tools allow you to focus on your customers while ERP allows you to focus on running your company. CRM software allows businesses to improve customer relationships by automating communication and activities across all departments, including sales, marketing, and customer service. Cloud CRM systems offer a level of automation that allows businesses to run smoothly. Cloud CRM systems allow you and your team to maintain these relationships at all stages of the customer relationship process.