Alternatives to Cloodo WhatsApp CRM

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Ensure that your communication with guests remains accessible around the clock. By integrating a live chat feature into your hotel’s website, you can easily exchange messages with visitors at any time. With automated messaging, you can consistently address guest inquiries, regardless of whether it's day or night. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into a single unified inbox for efficiency. This allows for immediate responses to guest questions, the ability to delegate tasks to team members, and effective tracking of interactions. Provide guests with essential information tailored to each aspect of their stay, while also serving as an excellent tool for cross-selling. Effectively segment and manage guest profiles, and schedule customized messages and promotional offers based on factors like arrival dates and group sizes. This strategic approach ensures that you engage the appropriate guest at the perfect moment. Leverage the connectivity offered by your Property Management System (PMS) to cultivate a personalized, targeted, and messaging-centric guest experience. With this system, you can effortlessly connect with your guests via their preferred messaging applications in an instant. Keep your communication lines open, and watch your guest satisfaction soar.

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

Konnect CRM software facilitates collaboration among your marketing, sales, and customer service teams, allowing them to exchange information and oversee all interactions with prospects, leads, and customers. This CRM solution is particularly beneficial for sales teams aiming to secure more deals. Many CRM systems fall short in effectiveness as they fail to deliver significant value to sales personnel. In contrast, Konnect CRM distinguishes itself by offering outstanding features and customer support, specifically designed to aid small businesses in achieving greater success. Ideal for small to medium-sized enterprises (SMEs), Konnect CRM simplifies the management of sales processes, enabling quicker deal closures. The platform provides a comprehensive solution for customer relationship management that spans from pre-sales to post-sales stages. Additionally, Konnect CRM empowers businesses to manage customer interactions throughout the entire lifecycle, from initial acquisition to ongoing support. Unique features within Konnect allow companies to effortlessly engage in upselling and cross-selling opportunities while fostering loyalty among their most dedicated customers. By streamlining these processes, Konnect CRM not only enhances sales efficiency but also solidifies customer relationships for long-term growth.

Transform and enhance your customer interactions with NetSuite CRM+, a comprehensive front-office solution tailored for contemporary enterprises. This platform delivers users an all-encompassing, real-time perspective of their clientele, ensuring they have access to vital information at every stage of the customer journey. With its extensive features, NetSuite CRM+ facilitates a smooth exchange of data throughout the entire customer lifecycle, encompassing everything from leads and sales orders to fulfillment, renewals, upselling, cross-selling, and customer support. Additionally, it seamlessly connects with top-tier accounting, e-commerce, warehousing, and shipping solutions, further streamlining business operations and enhancing efficiency. Embrace the power of NetSuite CRM+ to foster deeper connections with your customers and drive growth for your business.

Schedule Messages, Automatic Reply, CRM Integration, AI ChatBot. WAPlus is an all-in-one WhatsApp CRM supercharge your WhatsApp productivity.

Your Contact Center even smarter! WitiOp allows you to manage your interactions with your contacts on WhatsApp, the most popular instant messaging platform. You can offer a 24/7 service and keep your customers in touch!

Pepper Cloud is the best AI-powered Sales CRM software for small and mid-sized businesses. The platform integrates popular messaging channels like WhatsApp and Facebook to allow users to connect with customers and leads through their preferred communication channels. The CRM software includes features for managing sales pipelines, which allow users to customize stages and see real-time information about their sales activities. Pepper Cloud includes automation features to eliminate repetitive tasks. It also integrates with business tools such as Mailchimp, Xero and Zoom. The analytics dashboard gives users insights into their business performance. Pepper Cloud allows users to manage lead management, account tracking and nurturing, revenue forecasting, campaign tracking, customer interaction tracking, and sales pipeline visualization. With its generative AI technology, AssistAI, it elevates sales productivity by auto-capturing and nurturing leads, automating the chat flows, managing tasks and activities, and more—all with precision and ease. Its no-code AssistAI chatbot can be deployed across multiple channels to handle customer queries instantly, escalate complex issues to human agents, and deliver 24/7 customer support.

For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.

Engaging with your audience on WhatsApp has become incredibly simple! Vepaar offers an array of tools designed for you to establish and manage your business profile, enabling smooth interactions with your clients no matter where you are. Organize your contacts, messages, and media files using tags for better management. You can also apply various filters and gain insights through a robust dashboard. Understanding the challenges of communication, we have introduced the Quick Reply feature, allowing for instant responses that streamline conversations. Additionally, you can utilize dynamic fields for even more personalized interactions. Transform potential leads into loyal customers using the Sales Funnel, where you can categorize your WhatsApp business clients according to different stages and send them customized messages to nurture those relationships. With the Auto-Sync Chat feature, you can effortlessly synchronize conversations from any contact, group, or broadcast list, ensuring you have access to all your discussions whenever you log into your Vepaar account. This comprehensive approach not only enhances your customer service but also strengthens your overall business communications.

Engage proactively with your audience, tailor interactions to individual preferences, automate dialogues, and design user experiences across business messaging platforms. Demonstrate your commitment to customer satisfaction, enable your staff to communicate effortlessly through various channels, and leave both a memorable first impression and a long-lasting impact. Quickly and effortlessly create and implement conversational AI bots using our intuitive no-code builder, and incorporate custom functions and datasets for more sophisticated tasks. Enjoy a user-friendly WhatsApp campaign interface that lets you send notifications with professionalism and ease. Effortlessly visualize your data through our dashboards, ensuring you have access to all the information you need while staying aligned with the latest industry trends at the click of a button. We prioritize data security, utilizing data centers located in the EU, US, and SEA, all protected by AES 256-bit encryption and in-transit security measures, guaranteeing that your information remains safe and secure. Additionally, our platform continuously evolves to meet the changing demands of your business, ensuring that you can adapt and thrive in a dynamic environment.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

WADeck is a free WhatsApp CRM tool that is both lightweight and easy to use, featuring advanced AI functionalities designed to enhance your sales efficiency rapidly. Among its notable features are: ● AI-driven GPT Assistant: Streamline your WA CRM processes with intelligent AI suggestions. ● Smart WA message template generation: Enter a few keywords, and let AI create engaging and professional message content for you. ● Real-time conversation translation ● Broadcast feature: Send messages to multiple WA contacts simultaneously. ● WA status management from the Web: Post and update your WA status directly through WhatsApp Web. ● Custom tab organization for your WA chats ● Quick response options: Create custom phrases or message templates for efficient replies. ● Auto-reply capability: Equip yourself with automated tools to effectively manage routine conversations. ● Scheduled messaging: Plan messages to be dispatched to personal chats or groups at designated dates and times. With these features, WADeck empowers users to manage their communications more effectively and boost their sales performance.

Enhance the experience of your customers while maximizing your company’s efficiency and resource utilization by utilizing the most extensive all-in-one contact center solution available. You can seamlessly handle every form of communication with your clients—whether it’s through phone calls, emails, WhatsApp, Messenger, web chats, SMS, online forms, or app stores—on a singular platform. Each contact is assigned a unique record, allowing you to manage interactions effortlessly. Thanks to the cloud-based environment, you can operate from any device with browser capabilities. The user-friendly interface combined with outstanding sound quality ensures a smooth communication experience. Increase your call efficiency with multimodal automatic dialing, allowing you to choose the dialing method that best fits your campaigns, whether that’s progressive, predictive, or preview mode. Additionally, streamline your inbound call management with intelligent routing options for interactions, voicemails, and outbound channel integration right from the same desktop. This holistic approach not only boosts productivity but also significantly improves overall customer satisfaction.

This is a fully cloud-based platform that adheres to top-tier quality standards set by Google Cloud Platform. Utilizing WebRTC technology, it is compatible with all operating systems, requires no VPN, and operates on minimal bandwidth, making it especially suitable for remote work environments. The platform facilitates seamless communication with your customers via various channels, including phone calls, email, chat, WhatsApp, SMS, and web forms. Engage with your customers through their preferred channels while ensuring convenience and efficiency on your end. As an omnichannel contact center solution, we not only streamline communication with customers across multiple platforms but also enhance the experience for both clients and agents, allowing for the integration of different interactions into cohesive business processes. This holistic approach ensures that every customer touchpoint is effective and meaningful, ultimately fostering stronger relationships.

One Shoot is a CRM designed specifically for Wedding Photographers. One Shoot CRM allows wedding photographers to interact and gain insights about their business. It also helps them create a scalable process and expand their business faster. One Shoot CRM helps photography businesses to improve customer relationships, increase productivity, make better decisions, enhance collaboration, and increase revenue. One Shoot automates many tasks, such as sending emails, WhatsApp messages, scheduling appointments, following up on leads and monitoring them, saving time so that you can focus on other important aspects. One Shoot CRM can help you build long-lasting relationships with your customers, leading to increased loyalty and repeat sales.

Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.

TeleCRM is an all-in-one sales CRM tailored to enhance tele-calling and WhatsApp interactions. This platform provides various features, such as a one-click dialer, call tracking, reminders, recording capabilities, and templates for quick WhatsApp outreach. It seamlessly integrates with various lead generation sources, including Facebook Ads, WhatsApp, and websites, which facilitates automatic lead capture and efficient follow-up processes. Additionally, TeleCRM simplifies task automation for common actions like sending welcome messages, assigning leads, and scheduling appointments. Its powerful reporting tools enable organizations to monitor their sales performance, team activities, and customer engagement effectively. Users can also customize the CRM extensively, adjusting their pipelines, fields, and dashboards, while designating roles for team members. By automating essential processes, TeleCRM enhances sales effectiveness and fosters a smoother experience for both customers and sales teams alike. This versatility makes it an invaluable tool for businesses striving to optimize their communication strategies.

Enhance engagement while minimizing reactive measures by empowering your contact center to facilitate customer interactions across all channels. By integrating a unified interface for your agents, you can boost productivity and ensure your customers receive the level of support they deserve, whether through voice calls or messaging applications. Keep your customers well-informed and offer self-service options that allow them to resolve issues independently. When necessary, enable a smooth transition of conversations, maintaining full context, to live agents who can provide personalized assistance. Additionally, incorporate virtual customer agents into your service framework to handle routine inquiries, ensuring around-the-clock support. Design an IVR journey that allows customers to effortlessly switch to messaging channels, enabling them to self-serve or engage with agents whenever they prefer. Some inquiries demand immediate attention; therefore, it's crucial to identify high-priority and complex customer issues and quickly route them to agents for resolution. Since customer interactions can occur across various platforms, easily transition a chat discussion to a phone call or a video call for prompt assistance. By embracing these strategies, your contact center will not only enhance efficiency but also foster deeper connections with customers.

Chat-based marketing is revolutionizing the way brands connect with their audience through platforms like Facebook Messenger, WeChat, and WhatsApp. These chat applications serve as a powerful trio, combining message delivery, customer service, and online-to-offline (O2O) functionalities. With an impressive 80% of messages opened by users, chat apps offer a significantly higher engagement rate compared to traditional email marketing, allowing brands to foster direct interactions that can be leveraged to boost sales and refine the customer experience. WeMine has developed the WeMine Analytics and Management Platform (WAMP), which is designed specifically for these instant messaging platforms. Through WAMP, businesses can integrate with chat apps to facilitate online customer relationship management (SCRM), streamline data collection and analysis, and implement marketing automation strategies. This ultimately helps brands enhance their image and build stronger connections with their customers over time. By utilizing chat-based marketing tools, companies can not only improve their outreach but also adapt to the evolving preferences of their audience.

Develop and nurture cross-channel connections to enhance customer satisfaction with an impressive 50 million transactions monthly, 10 million bot interactions, and engagement across 500 million sites and over 15 major social networks as well as five primary instant messaging platforms—creating a cohesive digital engagement experience with a customer experience (CX) focus! Our goal is to empower every organization globally to enhance customer happiness. Currently, 70 of the top 100 most valuable brands recognize us as the essential ingredient in crafting remarkable customer experiences. By facilitating millions of interactions across various non-voice channels, SimplySocial ensures exemplary customer support with complete omni-channel integration. Leveraging advanced machine learning and cutting-edge AI for both agents and customer interactions, we are pioneers in conversation management. Simplify360 enables you to efficiently dispatch responses, manage replies, and publish content across multiple messaging platforms such as WhatsApp, WeChat, Line, Viber, and SMS, making it a comprehensive solution for all your non-voice customer service needs. This innovative approach ensures that businesses can maintain strong relationships with their customers while streamlining their communication efforts.

HoduCC is a consolidated and comprehensive contact center software. It is the best call center software for all types of call centers. HoduSoft is a leading provider of Voice over Internet Protocol (VoIP), solutions around the world. This contact center software provides intelligence, security, advanced features, and is highly recommended by customers. HoduCC was designed to build user loyalty and meet customers' expectations. HoduCC allows customer service teams to provide personalized, productive phone support in an omnichannel customer experience. Hodusoft is a call center software that helps grow call centers to solve customer issues faster, improve call support operations and provide excellent customer service. HoduCC is a call center software that can be used by both corporate and end-users. It offers a user-friendly interface and can easily adapt to the changing needs of support and sales teams.

YoroCRM provides an extensive array of features and tools designed to assist businesses in overseeing their customer interactions, sales processes, and marketing initiatives. The comprehensive nature of these functionalities is why YoroCRM is often regarded as the most beloved sales automation platform globally, delivering a holistic approach to customer relationship and sales management. Additionally, YoroCRM enables organizations to effectively manage and analyze customer interactions and data throughout their entire lifecycle, incorporating essential information such as contact details, sales history, and communication records in a centralized system. This cloud-based sales automation solution ensures that users can access their data from any location with an internet connection, promoting greater flexibility and facilitating improved collaboration among team members. Ultimately, YoroCRM empowers businesses to enhance their efficiency and effectiveness in managing customer relationships and driving sales.

The BizCRM App offers a comprehensive SaaS platform aimed at enhancing business efficiency and fostering expansion. This innovative tool integrates robust CRM functions with human resource management, project oversight, monitoring of field employees, and connectivity with WhatsApp. Among its notable features are customer relationship management, lead monitoring, and automation of sales tasks to elevate overall productivity. It also facilitates attendance management, payroll processing, and provides self-service tools for employees to ensure HR operations run smoothly. Equipped with sophisticated project management capabilities, including task delegation and status updates, it guarantees effective workflow management. Additionally, GPS-enabled tracking of employees and extensive reporting provide up-to-the-minute insights for decision-makers. By equipping organizations of varying scales with tools to refine processes, enhance collaboration, and grow without hurdles, the BizCRM App becomes an indispensable resource for contemporary businesses aiming for success. Furthermore, its user-friendly interface ensures that teams can easily adapt and thrive in a competitive landscape.

Rapidtrade offers a robust customer relationship management solution tailored for our clients, facilitating seamless communication with their customers. This platform not only enhances interactions but also scales them effectively. It is recognized for strengthening customer engagement, driving sales growth, and ensuring efficient aftersales support. As the quality of your business relationships improves, so too does your brand's reputation. We are at the forefront of order management systems and software development. Our commitment to enhancing your business operations motivates us to deliver top-notch systems and services. By increasing automation, your order processing becomes simpler and more cost-effective, allowing you to shift your focus from customer payments and product delivery confirmations. The flexibility of our system means you can manage your orders from any location, at any time, ensuring you remain connected and informed. Thus, our innovative approach not only streamlines operations but also empowers you to prioritize what truly matters—your customers.

Consolidate all the essential tools required for a thriving and easy-to-manage business. Regardless of your sector—be it Field Service, Retail, Finance, Logistics, Professional Services, or Non-Profit—you can utilize LogixOne to initiate a digital transformation for your organization. Enhance your distinct value proposition and elevate your brand's perception in the eyes of your esteemed clients. Increase your business opportunities by streamlining the efforts of your sales teams and automating sales workflows. Effortlessly connect with any contact, be it a customer, supplier, or employee, as LogixOne integrates various communication options including email, telephony, SMS, and WhatsApp directly into its platform, allowing for seamless interactions that foster better relationships. This comprehensive approach not only improves operational efficiency but also sets the stage for long-term success.

SocialEpoch CRM integration software is the best for WhatsApp business. This software allows you to manage customer WhatsApp chats, sales, support, and marketing. The most powerful and user-friendly WhatsApp Lead Generation, Marketing, and Community Management software. SocialEpoch is a brand of Moppomobi Group. This company specializes in providing top-quality social marketing solutions. SocialEpoch employs more than 300 people and has extensive experience in the field of operating technology. They serve a wide range of clients, including gaming apps, retail businesses, Fin-tech companies and e-commerce platforms. SocialEpoch's goal is to provide clients with more extensive lead generation strategies through the use of the most recent private social marketing technologies. We are looking forward to working with clients around the world who share a common vision and achieving a win-win scenario.

Email blasts and landing pages that don't require coding can help you capture more leads. Sales automation makes it easier to close deals and provides world-class customer service via email and chat. You can add as many contacts as necessary - one million, ten million - it's all possible. The more contacts you have the better your sales. You can import existing contacts via excel, drop them into webhooks, or capture them via landing page on your website. You can add as many fields as necessary. You can either choose a high-converting funnel template or make one from scratch. You can create as many funnels you like. Conversion funnels can be built to drive visitors to upsells, cross-sells, and paid conversions. You can track the performance of each step and optimize it using actionable data. Choose one of these email templates and choose the target segment to send it. You can track open and click rates to compare performance across campaigns and segments.

As consumer expectations continue to rise, it is imperative for banks to swiftly identify and address customer needs while aligning them with the institution's business goals, all while managing rising acquisition costs by maximizing profitability from their current clientele. This approach enhances overall business efficiency through informed decision-making processes. Effective strategies for managing customer relationships must involve thoughtful design, execution, and oversight. Additionally, banks can benefit from utilizing data-driven insights for cross-selling and up-selling opportunities tailored to individual customer behaviors. The flexibility of these strategies is further enhanced by the potential for unlimited user access and decision-making workflows. Ultimately, a proactive stance in understanding and meeting customer demand is crucial for sustained competitiveness in the banking sector.

JeffreyAI is an AI-powered business automation platform developed to boost sales and marketing activities. It delivers functionalities for generating leads, automating emails, managing social media content, marketing via WhatsApp, and conducting SMS campaigns. Furthermore, it equips users with resources for streamlining workflows, dynamically interacting with customers, and automating numerous operations to evolve business approaches. Through the adoption of sophisticated AI technologies, JeffreyAI seeks to optimize processes, enhance productivity, and foster business expansion, enabling users to concentrate on cultivating relationships and conducting deal discussions. * Marketing Automation * Sales Automation * CRM (Customer Relationship Management) * Email Marketing * Social Media Management * SMS & WhatsApp Marketing Tools * AI Sales Assistant * Workflow Automation * Business Intelligence * Conversational Marketing * Lead Generation

Kreative Hive presents an innovative CRM solution specifically crafted for the retail sector, transforming how businesses connect with their clientele. This versatile platform integrates essential customer relationship management tools, allowing retailers to effectively handle and enhance their interactions with customers. Designed to simplify operations, it helps track customer preferences and refine marketing approaches. With user-friendly features like sales monitoring, tailored communication, and comprehensive analytics, retailers can obtain critical insights to boost sales and cultivate enduring customer loyalty. The platform’s accessible interface guarantees effortless implementation, making it a vital resource for retailers aiming to improve their customer experience and maintain a competitive edge in the modern marketplace. Additionally, the continuous updates and support provided by Kreative Hive ensure retailers can adapt to evolving market trends and customer needs.

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

The era of juggling various applications has come to an end. Chirp was designed to empower customer support representatives by consolidating calls, web chats, emails, and social media interactions into a single platform. With the Chirp JavaScript SDK, users can effortlessly subscribe to Chirp events and perform actions in response, including altering states or initiating calls based on specific web events. Many younger customers gravitate towards live chat due to its expediency. TxChat provides a versatile chat module that seamlessly integrates with your website, allowing you to interact with visitors in real-time. This not only enhances customer satisfaction through personalized offers but also boosts sales conversion rates. The click-to-chat feature allows for direct engagement with potential customers. Additionally, customer support agents benefit from features such as transfer options, canned responses, and the ability to send attachments, which all contribute to delivering quick and effective customer assistance. In a rapidly evolving digital landscape, having such efficient tools at their disposal significantly elevates the support experience.

Bird, previously known as MessageBird, stands as a cutting-edge CRM tailored for Marketing, Sales, and Payments, facilitating over 5 trillion messages annually through platforms like Email, SMS, and WhatsApp. Notable brands enhance their growth efficiently with Bird by engaging in personalized communication via these channels. Innovative enterprises across the globe leverage Bird's diverse applications and APIs to craft effective communication solutions. Begin your journey today and engage with your customers across any channel, addressing a wide array of use cases globally. Whether it's marketing communications, push notifications, or updates on orders and deliveries, Bird has you covered. Are operational hurdles hindering your expansion? Streamline your processes with automated conversations and workflows that gather essential information early, minimize manual efforts, establish self-service options, and direct chats to the appropriate representative. You can quickly set up and start utilizing our dependable, auto-scaling APIs, supported by comprehensive documentation, detailed API references, and user-friendly SDKs, enabling seamless integration into your existing systems.

Not every contact is identical, and we recognize that some can lead to intricate relationships. Aritic Sales offers an adaptable and efficient solution to forge connections with various types of contacts within the CRM framework. For example, you are able to associate a contact with a seemingly unrelated business if that venture could expedite the purchasing process. Utilizing Aritic Sales CRM software, you gain a comprehensive 360-degree perspective at both macro and micro levels, enabling you to identify various deal statuses—whether open, won, or lost—set important milestones, monitor customer interactions, and assess conversion probabilities. Effortlessly capture new leads from all your channels, manage customer journeys, track real-time updates, and intelligently cultivate relationships to maintain a robust sales pipeline. This suite of advanced CRM functionalities is essential for ensuring a seamless sales funnel and optimizing the sales cycle, leading to increased efficiency and success. By leveraging these tools, businesses can enhance their decision-making processes and foster stronger connections with their clientele.

The Avaya Experience Platform offers a robust solution for customer engagement, seamlessly blending voice, video, chat, messaging, and other forms of communication to ensure fluid interactions across different channels. Focused on improving experiences for both customers and employees, it provides agents with immediate access to customer information through a consolidated desktop interface, allowing for personalized and effective service. This platform facilitates the handling of both incoming and outgoing communications, ensuring that customers can connect through their preferred methods while providing agents with essential tools to efficiently address their concerns. By integrating various communication channels and incorporating sophisticated analytics, the Avaya Experience Platform enables organizations to enhance their contact center operations and deliver outstanding customer service. Additionally, its adaptability to changing customer needs allows businesses to stay competitive in a rapidly evolving market.

Access CRM provides sales teams with the essential resources they need to secure more business by fostering collaboration and improving efficiency, which in turn optimizes closing rates and accelerates growth in sales. Its leading-edge integration with accounting and ERP systems allows for unparalleled sales insights, predictive analytics, and enhanced efficiency across marketing, sales, and customer service departments. With a clear, data-driven understanding of the ideal customer profile, businesses can generate higher-quality leads that significantly boost close rates and expedite customer acquisition processes. Additionally, tools designed to assess churn risk, as well as cross-sell and upsell opportunities, maximize the lifetime value of customers. Access CRM boasts features including integration options with platforms like Mailchimp and Klaviyo, customizable inquiry web forms, pipeline management with adaptable workflows, a centralized document library for proposal materials, a sales manager dashboard, and insights into customer spending trends over time. By seamlessly linking your accounting, inventory, or ERP systems with Access CRM, your team's data remains consistently interconnected, promoting better collaboration and streamlined operations. This holistic approach ultimately empowers teams to drive sales success and enhance overall performance.

Gamification integrates elements of game design into everyday tasks and activities, influencing the behavior of both employees and customers. ORLIG CRM harnesses the effectiveness of Gamification to tackle workplace challenges, leading to a workforce and customer base that is more motivated and engaged, which in turn boosts productivity, enhances sales figures, and elevates the overall customer experience. Effectively targeting the right audience with appropriate marketing messages can yield valuable leads that are likely to convert into sales, resulting in impressive growth for your organization. With ORLIG CRM, you gain the ability to segment and analyze your current customers, optimizing the value derived from every interaction. Exceptional customer service, particularly in responding to inquiries and providing post-sales support, fosters strong relationships with clients. Furthermore, ORLIG CRM facilitates the management of all customer interactions within a unified platform, enabling employees to access critical information swiftly and thus enhancing their ability to address customer concerns proactively before they escalate. As a result, businesses can not only improve their operational efficiency but also create a more satisfying experience for their customers.

Privyr is a mobile CRM tailored for professionals in sales and marketing who need an effective method to access, engage, and convert leads on the go, whether on their smartphones or laptops. It offers seamless integration with various popular lead generation platforms such as Facebook, TikTok, Google, and WordPress, and works effortlessly with communication tools including WhatsApp, SMS, iMessage, email, and phone calls. Users benefit from immediate notifications of new leads via both the Privyr app and email, providing instant access to contact details, personalized responses, and ad campaign insights. The convenience of a one-touch quick response feature allows for auto-personalized introductions through WhatsApp, SMS, or email, eliminating the need for typing, copying, or saving contacts, thereby streamlining the follow-up process. Additionally, Privyr facilitates lead distribution, enabling users to share leads through email and configure multiple recipients for each lead source, enhancing collaboration and efficiency in lead management. This powerful tool is an essential asset for anyone looking to maximize their online lead conversion efforts.

CloudApper CRM is the most convenient app for managing relationships with potential and existing customers. It speeds up the process of capturing and qualifying business leads and keeps track of communications between the company's customers and potential customers. It improves business communication by synchronizing all customer queries, solutions, negotiations, and service requests in one place. Optimizes tasks and processes so that any member of the team can interact with customers to provide personalized service. The Web and Mobile App allow for quick and efficient sales activities and high response rates. Users can connect store and share details with potential customers by creating a new account or assigning a contact to an existing account. CRM introduced CRM-on the-go, enabling mobile apps for iOS and Android. The sales team now has more flexibility in reporting.

Introducing a comprehensive agent cockpit equipped with voice capabilities, omnichannel solutions, and complete customer profiles. Its seamless integration is facilitated by straightforward plug-ins suitable for both custom and legacy CRM systems, as well as other productivity applications. An always-on agent BOT is available to assist users in navigating processes and utilizing the appropriate tools. This platform features a centralized database that meticulously tracks every phase of the customer journey, including detailed profiles and cross-channel histories, which are readily accessible in real time for agents and supervisors. Additionally, a robust reporting tool is provided to analyze all relevant key performance indicators. The AI-driven chatBOT offers full oversight of automated conversational processes across various channels. With millions of users engaging each month, this solution enhances both customer interactions and agent workflows. Furthermore, integrating WhatsApp support streamlines your sales and customer service efforts, allowing millions to reach out through web and mobile platforms. This interconnected approach not only boosts efficiency but also enriches the overall experience for both customers and agents alike.

Enhance customer loyalty and boost revenue with Sage's cloud-based CRM solutions. CRM, which stands for Customer Relationship Management, serves as a method for monitoring and managing interactions with potential clients, leads, and existing customers throughout every phase of a company's sales process. While ERP solutions allow you to concentrate on business operations, CRM tools are designed to prioritize customer engagement. By organizing and automating communication and activities across all customer-facing departments—such as sales, marketing, and customer support—CRM software empowers businesses to strengthen their customer relationships. Utilizing cloud-based CRM systems introduces a level of automation that helps organizations operate more smoothly and efficiently. Additionally, the centralization of customer interactions in one location allows your team to cultivate and maintain these relationships at every stage of the journey. Ultimately, implementing a robust CRM system can lead to sustained growth and improved customer satisfaction.

Elevate your customer service team by integrating the transformative capabilities of generative artificial intelligence, which can significantly boost customer engagement, increase workforce productivity, and provide valuable business insights. Caju AI utilizes advanced AI technology to effectively comprehend and participate in human conversations with expertise. It swiftly evaluates incoming messages, suggests intelligent replies, and empowers your staff to provide exceptional customer support, thereby fostering stronger connections and enhancing overall business performance. By maximizing productivity and improving customer interactions while maintaining enterprise regulations, Caju AI becomes an essential partner in your operations. Picture it as a crucial team member that evaluates messages and offers customized response options. Available across various platforms like WhatsApp, SMS, and Telegram, whether accessed via mobile or desktop, Caju AI enhances the efficiency of your messaging. With Caju's customer experience dashboard, you can achieve comprehensive oversight and real-time analytics of interactions between your workforce and customers, ensuring that every engagement is optimized for success. This innovative tool not only streamlines communication but also empowers your team to focus on delivering exceptional service.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Confer With, a video commerce platform, allows your team to offer real-time advice to customers on what they should buy. It's a great way to increase sales and customer loyalty by offering personalized online shopping experiences. Live video shopping allows you to engage with customers and upsell, cross-sell, or even add promotions to their baskets. Confer With combines live video and your eCommerce platform to give you access to your entire product catalogue. This allows you to make your products shoppable in one to one video calls. You can share product images and video demos on the platform. It allows you to curate your recommendations and makes it easy for customers to shop with.