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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Azure DevOps Server
Dash
Docusaurus
Docz
Eclipse PHP
Facebook
FuelPHP
GitHub
Google Chrome
Integry
Jira
Mailchimp
Microsoft OneDrive
Microsoft Teams
Quickwork
Ringover
ServiceNow
Shopify
Zapier

Integrations

Salesforce
Azure DevOps Server
Dash
Docusaurus
Docz
Eclipse PHP
Facebook
FuelPHP
GitHub
Google Chrome
Integry
Jira
Mailchimp
Microsoft OneDrive
Microsoft Teams
Quickwork
Ringover
ServiceNow
Shopify
Zapier

Pricing Details

$12
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Syncfusion

Founded

2001

Country

United States

Website

www.bolddesk.com

Vendor Details

Company Name

Twig

Country

United States

Website

www.twig.so/

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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