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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.

Description

TierOne offers a platform that empowers communication service providers to transform their business through service assurance. We are unique in our ability to understand network failures across multiple domains, and the impact they have on each customer in real time. We ensure that each impacted customer receives an automated workflow in real-time driven by the user. We've helped numerous organizations over the years, including some of the largest and most diverse B2B services providers in the world. Discover how TierOne has revolutionized the operations of real-world companies by exploring our case studies. Are you ready to experience the TierOne Difference? Contact us today, or visit Tieroneoss.com.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

IBM Netcool Operations Insight

Integrations

IBM Netcool Operations Insight

Pricing Details

E98/month
Free Trial
Free Version

Pricing Details

Value-based pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BlueRockTEL

Founded

2017

Country

Ireland

Website

bluerocktel.com

Vendor Details

Company Name

TIERONE OSS Technologies Inc

Founded

2000

Country

Canada

Website

www.tieroneoss.com

Product Features

Product Features

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