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Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
Sophia is a fully automated SaaS tool designed to streamline the management of all your cloud and telecom needs, representing the culmination of our team's internal development from the very beginning. This innovative platform transcends the capabilities of a mere control panel, offering a user-friendly, multifunctional solution that automates various processes. More than 145,000 companies rely on Sophia to oversee their infrastructures, amounting to over a million users who benefit from its dependable functionalities. As the core of Sewan, Sophia is tailored specifically for your needs, whether you are an integrator or a CIO, and serves as the essential hub for all your cloud and telecom projects. With its modern, high-performance capabilities, Sophia enables you to effectively monitor your entire IT infrastructure, allowing for precise and informed decision-making. This easy-to-navigate tool provides automated solutions that simplify the management of your cloud and telecom operations, ensuring you can focus on what truly matters for your business. Additionally, Sophia continually evolves to meet the growing demands of users, reinforcing its status as a vital resource in today’s fast-paced technological landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
Sewan
Founded
2007
Country
Spain
Website
www.sewan.es/sophia/