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Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
Elevate is our innovative platform for monetisation, billing, and subscriptions, specifically designed for the contemporary telecoms industry. It disrupts outdated methodologies and evolves service monetisation into a cutting-edge, high-speed, and exceptionally adaptable cloud-native solution that is several generations ahead of its time. With Elevate's unmatched agility, scalability, and dependability, billing becomes a breeze, allowing you to effortlessly manage your service offerings. Whenever your requirements shift, you benefit from expert insights and tailored support, keeping your business nimble and primed to outpace competitors. Central to Elevate’s responsiveness and real-time functionality is its on-demand, hyper-scalable architecture, which leverages native Amazon Web Services (AWS) and incorporates advanced scaling techniques to deliver astonishingly rapid performance. This, paired with Strategic Imperatives’ superior service delivery, guarantees a platform that is reliable, scalable, secure, and ready for the future, enabling your business to thrive in an ever-evolving market landscape. Ultimately, Elevate not only meets the demands of today but also anticipates the challenges of tomorrow, ensuring your organisation remains at the forefront of innovation.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Pricing Details
E98/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
Strategic Imperatives
Founded
2005
Country
United Kingdom
Website
www.imperatives.co.uk
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP