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Description
Blink is a comprehensive employee experience platform designed to keep frontline workers connected and engaged through a single, mobile-first application. It features an intuitive news feed for company-wide updates, secure messaging for real-time communication, and a centralized portal for accessing essential documents, policies, and resources. The platform also includes digital forms to simplify workflows and data collection, along with seamless single sign-on (SSO) integration for easy access to workplace tools. By streamlining communication and enhancing accessibility, Blink empowers organizations to improve workforce collaboration and engagement. Its user-friendly interface ensures that employees stay informed, connected, and productive, no matter where they work.
Description
Innovative conversational technology that extracts valuable insights from the mobile-centric generation is transforming traditional research methods. By fostering a continuous, two-way conversation with your audience, you can replace outdated approaches with a more interactive experience. Our platform, Chat Lab, allows you to establish dynamic mobile communities of customers, supporters, and team members for real-time engagement and feedback. The process begins with chats—conversational surveys that can be effortlessly shared via social media and popular messaging platforms. In contrast to conventional methods of collecting experience data, chats offer a more fluid, engaging, and conversational approach. This tool significantly strengthens customer relationships by providing an enriched research experience that feels more personal. Embracing agility, mobility, and conversational engagement, this represents the future of community interaction. Designed by researchers for researchers, Chat Lab simplifies the creation of continuously active and deeply engaged communities. You can craft captivating chats using an array of question formats, inviting diverse feedback in the form of text, images, videos, or audio clips to gain deeper insights. Moreover, this approach ensures that you remain in tune with your audience's preferences and needs in real time.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbrake
Yes
Datadog
Yes
Dropbox
Yes
Facebook Messenger
No
HubSpot Customer Platform
Yes
Jira
Yes
Josys
Yes
Microsoft 365
Yes
Opsgenie
Yes
Raygun
Yes
Integrations
Airbrake
No
Datadog
No
Dropbox
No
Facebook Messenger
Yes
HubSpot Customer Platform
No
Jira
No
Josys
No
Microsoft 365
No
Opsgenie
No
Raygun
No
Pricing Details
$3.40 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Blink
Founded
2015
Country
United States
Website
joinblink.com
Vendor Details
Company Name
Rival Technologies
Country
Canada
Website
www.rivaltech.com
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
Yes
Website Management
No
White Label
No
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Content Management
Yes
Document Management
Yes
Employee Directory
Yes
File Sharing
Yes
Knowledge Management
Yes
Surveys & Feedback
Yes
Task Management
No
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
Yes
Blogs
Yes
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Internal Communications
App Integration
Yes
Blogs
Yes
Chat/Messaging
Yes
Email Management
Yes
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
No
Photo Gallery
Yes
Social Sharing
Yes
Survey Management
Yes
Telephony
No
Video Chat
No
Voice Chat
No
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
Yes
Policy Management
Yes
Search
Yes
Wiki
Yes
Portal
Chat
Yes
Collaboration
Yes
Content Management
Yes
Document Management
No
File Sharing
Yes
Search
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
No
Video Conferencing
Yes
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No
Product Features
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No