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Average Ratings 0 Ratings
Description
Our technology focuses on driving business outcomes, ensuring that the strategic goals of our partners are central to the customer intelligence we provide. Gain insights into your customers at the household level to uncover behavior patterns, demographics, and core values, enabling you to engage them with the most relevant solutions. Increase your customer base and build lasting relationships to foster loyalty. Enhance your outreach by optimizing channels for more targeted communication. Enroll more customers in advantageous programs such as paperless billing, evaluate customer risk, and anticipate payment behaviors at the household level. Our customer intelligence platform empowers business users with AI-driven insights, eliminating the need for data management expertise. As a result, BlastPoint stands out as the preferred choice for business teams aiming to deepen their understanding of the communities and individuals they serve, ultimately driving greater success and satisfaction.
Description
ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.
API Access
Has API
API Access
Has API
Integrations
Indent
Microsoft Dynamics 365
Salesforce Sales Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlastPoint
Founded
2016
Country
United States
Website
blastpoint.com
Vendor Details
Company Name
DecisionLink
Founded
1995
Country
United States
Website
www.decisionlink.com/products/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling