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Average Ratings 3 Ratings

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ease
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support

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

ReputationStacker consistently ranks as the #1 reputation management software for a reason: it helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers—on autopilot. This fully hands-off reputation management and review generation platform automates review requests, monitors online reviews across all major platforms, and safeguards your brand’s online reputation, so you can focus on running your business while the system works behind the scenes. ReputationStacker’s reporting and analytics suite transforms customer feedback from online reviews and NPS surveys into quantified, actionable insights that help improve operations, elevate customer experience, and drive even more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses that need centralized reputation management, increased review volume, improved customer experience, and stronger local search visibility across every location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Business Profile
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Facebook
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zapier

Integrations

Google Business Profile
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Facebook
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zapier

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$63 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

ReputationStacker

Founded

2016

Country

United States

Website

reputationstacker.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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