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ease
features
design
support

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Description

You have the option to add customer email addresses to Bill & Pay as you gather them, or you can guide your customers to create their own login, where they will provide their email during registration for your access in Bill & Pay. Alternatively, if you prefer a more direct approach, you can send invoice notifications to your customers via text message, though this may incur additional fees. Customers have the ability to log into Bill & Pay and establish automatic payments on a schedule that suits them—be it monthly, weekly, bi-monthly, or aligned with the due date of the invoice, depending on the settings you have configured. These automatic payments will cover the invoice amount, which may fluctuate. Additionally, customers who utilize autopay will receive a receipt via email once their payment is successfully processed. You can choose to print and send invoices either from QuickBooks or directly through Bill & Pay. Alternatively, if you opt to email the invoice, your customers have the flexibility to print it out and mail in their payment via check. Bill & Pay ensures that the entire payment history for each customer is available, regardless of whether the payment was made online or sent through the mail. This comprehensive tracking helps maintain clear records and enhances customer satisfaction.

Description

UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CSP Control Center
Datto RMM
Datto Workplace
DepositFix
FundCount
PayTrace

Integrations

CSP Control Center
Datto RMM
Datto Workplace
DepositFix
FundCount
PayTrace

Pricing Details

$24 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bill & Pay

Founded

1997

Country

United States

Website

www.billandpay.com

Vendor Details

Company Name

Utility Data Systems

Founded

1972

Website

udsinc.com/utility_billing_software.htm

Product Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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