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Description
Big Mouth Survey offers an unlimited customer feedback solution designed to meet and exceed your clients' expectations. To gain a comprehensive understanding of what your customers want, it's essential to evaluate their needs both on an individual level and collectively. Regardless of whether you serve 25 clients or a vast number, gaining such insights requires a survey tool that can dynamically adjust its questions based on user interaction. With Big Mouth Survey, you can effortlessly run multiple surveys simultaneously, and even schedule them for specific days and times to maximize engagement. This platform's advanced branch logic technology ensures that pertinent questions are posed based on users' prior answers, enhancing the relevance of the feedback collected. Additionally, it encourages customers to provide online reviews, gathers their contact details for remarketing and referral opportunities, and keeps you informed with real-time updates on your business performance, ensuring that you're always in tune with your audience's needs. Ultimately, this comprehensive approach not only improves customer satisfaction but also drives your business success forward.
Description
Kano Surveys is a specialized platform designed for conducting Kano model surveys, analyzing customer insights, and determining the priority of product features. By eliminating the hassle of manually constructing survey logic, exporting data, and managing spreadsheets, teams can efficiently create targeted Kano surveys and receive comprehensive analyses all within a single interface. This allows users to categorize ideas into Must-have, Performance, Delighter, Indifferent, or Reverse features, and utilize prioritization tools to inform their development strategy.
The platform also offers advanced features that empower teams to optimize their research process. Users can incorporate custom questions to differentiate responses based on various demographics such as persona, customer type, plan, market, or any significant attribute. Additionally, teams can personalize surveys with their own branding, ensuring the surveys align seamlessly with their product rather than appearing as standard forms. Post-completion redirects allow for a smoother user experience by directing respondents to a thank-you page, prototype, offer, or subsequent research phase. Ultimately, Kano Surveys equips product teams to gather more precise data, gain deeper insights into customer expectations, and make informed decisions that drive product success. In this way, the platform not only enhances data collection but also elevates the overall research experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Big Mouth Survey
Founded
2019
Country
United States
Website
bigmouthsurvey.com
Vendor Details
Company Name
Kano Surveys
Founded
2019
Country
Australia
Website
www.kanosurveys.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
