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Description
Big Mouth Survey offers an unlimited customer feedback solution designed to meet and exceed your clients' expectations. To gain a comprehensive understanding of what your customers want, it's essential to evaluate their needs both on an individual level and collectively. Regardless of whether you serve 25 clients or a vast number, gaining such insights requires a survey tool that can dynamically adjust its questions based on user interaction. With Big Mouth Survey, you can effortlessly run multiple surveys simultaneously, and even schedule them for specific days and times to maximize engagement. This platform's advanced branch logic technology ensures that pertinent questions are posed based on users' prior answers, enhancing the relevance of the feedback collected. Additionally, it encourages customers to provide online reviews, gathers their contact details for remarketing and referral opportunities, and keeps you informed with real-time updates on your business performance, ensuring that you're always in tune with your audience's needs. Ultimately, this comprehensive approach not only improves customer satisfaction but also drives your business success forward.
Description
Discover an economical way to enhance sales, elevate customer satisfaction, and streamline operations! Address revenue loss caused by prolonged waiting periods! Additionally, the upselling feature surpasses the effectiveness of traditional cashiers. Customers are also inclined to spend more when they engage in digital ordering. The implementation of contactless self-checkout eliminates the need for cashiers in both ordering and payment, thereby decreasing wait times during busy hours and allowing for a greater number of customers to be served. This results in a win-win situation for both customers and employees, fostering higher levels of happiness. Our cloud-based self-service solution guarantees efficient operations while boosting customer loyalty and retention rates. It's designed to be so user-friendly that anyone can grasp its use within just ten seconds. Employees benefit from enhanced safety with fewer interactions, while customers enjoy reduced wait times and decreased contact with cashiers and fellow shoppers. This innovative approach can lead to a sales increase of up to 10%, a remarkable reduction in customer service time by as much as 50%, and the elimination of peak congestion, all contributing to greater employee and customer satisfaction. Furthermore, it enhances your business’s reputation and ensures seamless operations across the board.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Big Mouth Survey
Founded
2019
Country
United States
Website
bigmouthsurvey.com
Vendor Details
Company Name
Dserve
Country
Lithuania
Website
dserve.app
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration