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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our passion lies in assisting individuals in discovering their needs while simultaneously empowering businesses that offer these services to thrive. We are spearheading a transformation towards a digital economy driven by demand, enabling service-oriented businesses to attract new clientele and enhance their customer management. Our support encompasses a wide array of services tailored for both individuals and small enterprises. By gathering comprehensive insights into what each customer seeks, we ensure that they can easily connect with the right providers. Savvy consumers prefer to "Bark" rather than search on Google, confident that we will connect them with qualified, professional companies that align with their requirements. Once customers locate your profile on Bark, they can easily initiate contact with you. Additionally, we facilitate the process by sending you all relevant leads tailored to your services. For each introduction, we charge a nominal fee and provide you with the phone numbers and email addresses of prospective clients so you can reach out directly, fostering meaningful connections. This approach not only streamlines the customer acquisition process but also enhances the overall experience for both customers and service providers.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
Amazon S3 No 
Azure SQL Database No 
Confluence No 
Freshservice No 
Google Analytics No 
Google Cloud Platform No 
Gorgias No 
Groove No 
Instagram No 
Intercom No 
LiveChat No 
Microsoft Power BI No 
PostgreSQL No 
SQL Server No 
ServiceNow No 
Snowflake No 
WhatsApp No 
Zendesk Chat No 
Zoho CRM No 

Integrations

Amazon Redshift Yes 
Amazon S3 Yes 
Azure SQL Database Yes 
Confluence Yes 
Freshservice Yes 
Google Analytics Yes 
Google Cloud Platform Yes 
Gorgias Yes 
Groove Yes 
Instagram Yes 
Intercom Yes 
LiveChat Yes 
Microsoft Power BI Yes 
PostgreSQL Yes 
SQL Server Yes 
ServiceNow Yes 
Snowflake Yes 
WhatsApp Yes 
Zendesk Chat Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bark.com

Founded

2015

Country

United Kingdom

Website

www.bark.com/en/us/

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Freelance Management

Anonymous Talent Search No 
Chat / Messaging No 
Consolidated Billing & Invoicing No 
Contract Management No 
Custom Payments No 
Internship Management No 
Job Posting / Job Board No 
Payment Management No 
Portfolio Screening No 
Progress / Time Tracking No 
Project Management No 
Talent Matching Algorithm No 
Talent Vetting No 
Task Management No 

Alternatives

Alternatives