Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.
Description
Methodia offers a versatile SaaS solution designed for managing customer lifecycles and revenue, encompassing features such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This innovative suite empowers utilities to streamline their service bundling, automate the entire order-to-cash process, and provide tailored self-service options that lower operational costs while enhancing customer loyalty. The Methodia Utility Suite boasts adjustable modules and portals that fit seamlessly with current IT infrastructures, simplifying catalog management, lowering integration risks, and accelerating the launch of new services. By leveraging these capabilities, organizations can achieve a more efficient approach to service delivery and customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
IBM Maximo Application Suite
No
Kraken
No
SAP HANA
No
Salesforce
No
Integrations
HubSpot CRM
Yes
IBM Maximo Application Suite
Yes
Kraken
Yes
SAP HANA
Yes
Salesforce
Yes
Pricing Details
$5000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Black Mountain Software
Founded
1993
Country
United States
Website
www.blackmountainsoftware.com/products/utility-billing-software/
Vendor Details
Company Name
Methodia
Founded
1998
Country
United Kingdom
Website
www.methodia.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
Yes
Customer Management
Yes
Demand Planning
Yes
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Workforce Management
Yes