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Description
B2Chat is a web application designed to enhance customer service for businesses through efficient chat management. By enabling rapid responses to customer inquiries, businesses can manage the necessary number of agents all from a single platform. With B2Chat, you can consolidate chats across multiple channels, including Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp. Seize the opportunity to convert every interaction into a sale by streamlining your communication channels; this allows your team to respond to all customer inquiries without the hassle of logging into each platform individually. Boost your response efficiency with pre-set messages, ensuring that both your staff and customers save valuable time. Additionally, you can generate detailed reports on your team's performance, analyze key statistics, and make informed decisions to refine your business strategies for even greater success. This comprehensive approach not only simplifies customer interactions but also empowers businesses to optimize their service delivery.
Description
HeyWoozy serves as an intelligent receptionist tailored for local service providers, including barbershops, salons, dental offices, plumbing services, and fitness centers. It promptly responds to messages received via WhatsApp, Facebook, and Instagram, ensuring that no potential customer slips away due to delayed responses, regardless of the time of day. In addition to scheduling appointments, it efficiently collects contact information, addresses frequently asked questions in the customer's preferred language, and smoothly transitions to your staff with complete context when human intervention is required. Remarkably, it assimilates information about your business directly from your website in roughly one minute. The service features straightforward monthly pricing without any charges per message and offers a complimentary 7-day trial, allowing businesses to experience its benefits risk-free. This innovative tool not only enhances customer engagement but also streamlines operational efficiency for service-oriented businesses.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Instagram
WhatsApp
Facebook
Facebook Messenger
LiveChat
Telegram
Integrations
Instagram
WhatsApp
Facebook
Facebook Messenger
LiveChat
Telegram
Pricing Details
$80 per month
Free Trial
Free Version
Pricing Details
59/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
B2Chat
Founded
2017
Country
Colombia
Website
www.b2chat.io
Vendor Details
Company Name
Creative Crew Studio
Founded
2023
Country
United Kingdom
Website
heywoozy.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Alternatives
Alternatives
No Alternatives