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Description
The Avaya Session Border Controller for Enterprise (SBCE) is a powerful tool specifically crafted to enhance and safeguard real-time communications within corporate networks. It plays a vital role in environments that utilize SIP-based Unified Communications (UC), offering key features like security, interoperability, and the ability to scale. The SBCE is offered in two distinct versions: Standard Services and Advanced Services, tailored to meet diverse organizational requirements. In a high availability (HA) setup, SBC servers are arranged in pairs, with one functioning as the primary unit and the other as the backup. Both units are managed by either a single Element Management System (EMS) or a replicated pair of EMS. This solution enables customers to leverage Avaya’s extensive expertise in deploying SIP trunks and efficiently managing a large user base within enterprises. Furthermore, organizations can ensure uninterrupted communication even during maintenance or unexpected failures, making it an essential asset for any enterprise focused on reliability.
Description
"Rander" represents an innovative suite of computer telephony integration (CTI) applications that seamlessly merge the functionalities of telephones and computers. This software offers comprehensive control and monitoring capabilities for PBX systems including Panasonic, Avaya, Samsung, and Asterisk. With "Rander," users gain real-time oversight of the status of all station lines and enable operators to supervise all employee conversations effectively. When a call comes in, "Rander" instantly identifies the caller by cross-referencing the phone number with the contact list, displaying the name on the screen simultaneously with the incoming call. Additionally, "Rander" keeps a thorough record of calls, storing this information in a centralized database, allowing users to review their call history for any specified period while enabling operators to monitor calls across all lines. Moreover, "Rander" simplifies access to essential features of the PBX systems, such as call forwarding, interception, and notifications, eliminating the need to remember complex codes for these functions. This efficiency not only enhances productivity but also streamlines communication processes within an organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$335 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
documentation.avaya.com/bundle/AvayaSBCoverviewandspecification_r10_2/page/Avaya_SBCE_overview.html
Vendor Details
Company Name
Ranat
Founded
1992
Country
Russian Federation
Website
www.randersoft.com
Product Features
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration