Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Avaya AI Virtual Agent
Avaya one-X Communicator
CROSS-CRM
Cognigy.AI
DVSAnalytics
Dialogflow
Dynamics Telephony
IBM watsonx Assistant
LumenVox Automatic Speech Recognition (ASR)
Mindful
PBXDom
QEval
Resemble AI
Sapling AI Writing Assistant
Servme
SmartSIP
Verint AI Blueprint
WEBTEXT
Yellow.ai
eGain Virtual Assistant

Integrations

Avaya AI Virtual Agent
Avaya one-X Communicator
CROSS-CRM
Cognigy.AI
DVSAnalytics
Dialogflow
Dynamics Telephony
IBM watsonx Assistant
LumenVox Automatic Speech Recognition (ASR)
Mindful
PBXDom
QEval
Resemble AI
Sapling AI Writing Assistant
Servme
SmartSIP
Verint AI Blueprint
WEBTEXT
Yellow.ai
eGain Virtual Assistant

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.003 per minute
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Avaya

Founded

2000

Country

United States

Website

www.avaya.com/en/products/experience-platform/

Vendor Details

Company Name

CloudHesive

Founded

2014

Country

United States

Website

www.cloudhesive.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

Local Measure Engage Reviews

Local Measure Engage

Local Measure
Twilio Flex Reviews

Twilio Flex

Twilio
Windstream Enterprise CCaaS Reviews

Windstream Enterprise CCaaS

Windstream Enterprise
Hoot Contact Reviews

Hoot Contact

Intrado