Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our award-winning Avaya IP Office, accessible worldwide, provides a comprehensive unified communications platform that is both implemented and managed on-site. To enhance the interactions and experiences of both your customers and employees, delve into the extensive capabilities available with IP Office. You can analyze customer calls effectively by utilizing features such as call recording, tracking, and reporting. With the Avaya Call Reporting functionality integrated into IP Office, you can capture and document incoming calls seamlessly. Furthermore, you have the option to incorporate real-time call center agent seats and dashboards to optimize call management processes. When you pair Avaya IP Office with a subscription to Avaya Spaces, you unlock a versatile application that encompasses voice, video, messaging, conferencing, and calendar functionalities, all of which are accessible from any device and location. This integration not only streamlines communication but also enhances overall productivity across your organization.
Description
OpenSIPS is an open-source SIP proxy/server designed for handling voice, video, instant messaging, presence, and various other SIP extensions. This versatile signaling SIP server caters to carriers, telecom operators, and ITSPs, providing solutions for diverse applications such as Class 4 and Class 5 residential platforms, trunking and wholesale services, enterprise and virtual PBX systems, session border controllers, application servers, load balancers, IMS platforms, call centers, and much more. Its high throughput capability supports tens of thousands of calls per second and millions of simultaneous connections, making it a preferred choice for various SIP scenarios and services. OpenSIPS excels due to its flexible routing and integration options, which allow for custom routing logic through routing scripts and numerous interfacing APIs. With over 120 modules available, it facilitates effective application development for SIP handling, backend operations, and routing logic. Additionally, the 3.2 release of OpenSIPS underwent a thorough security audit, enhancing its safety and reliability for users across the board. This robust framework not only meets current demands but also continuously evolves to address future challenges in the telecommunications landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Ansible
No
Deyafa POS
Yes
Docker
No
Fonimo
No
Netdata
No
OfficeWatch Call Reporting
Yes
SIP.US
Yes
Integrations
Ansible
Yes
Deyafa POS
No
Docker
Yes
Fonimo
Yes
Netdata
Yes
OfficeWatch Call Reporting
No
SIP.US
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
www.avaya.com/en/products/ip-office/
Vendor Details
Company Name
OpenSIPS
Country
United States
Website
opensips.org
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No