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Average Ratings 0 Ratings
Description
Effortlessly and securely link to your user’s device to access files, manage applications, and address issues from any location. Streamline the daily IT support requirements of your users through remote management. Achieve instant remote connectivity to conserve time, resources, and costs. Deliver swift and dependable remote assistance to your users. Seamlessly integrated within the Business Hub platform, it utilizes the same Avast agent, eliminating the need for additional software installation. Use the Business Hub to quickly establish connections to your Windows and Mac devices anywhere there's internet access. Aid your users in resolving issues efficiently in real-time with various tools available via a viewer. Access audit information to monitor which admin accessed each device, the duration of the session, and associated notes. Remotely connect to any Windows or Mac device to install necessary software, troubleshoot problems, switch users, and more. Send and receive log files to facilitate quick software updates, enabling you to troubleshoot and resolve problems with effectiveness and precision. This comprehensive suite not only enhances productivity but also ensures that support can be provided across diverse environments.
Description
Secomea Prime offers a robust solution for secure remote access and industrial IoT, specifically designed to cater to operational technology and industrial control systems. This platform empowers technicians, vendors, and maintenance crews to remotely access, configure, troubleshoot, and service machines like PLCs, HMIs, SCADA, DCS, and RTUs from any device, at any location, eliminating the need for VPNs, open ports, or incoming traffic. The system includes a versatile gateway known as SiteManager, which can be hardware or software-based, enabling connections to both legacy and contemporary OT equipment while supporting a wide array of protocols, such as Modbus, Ethernet/IP, serial/USB, and Layer-2 tunneling. Deployment is typically swift, often completed in less than a day per site, after which Secomea facilitates comprehensive remote-access management through GateManager and LinkManager. Administrators can implement detailed, role-specific access controls and ensure user authentication through secure methods like multi-factor authentication or single sign-on options such as Azure AD or Okta. Furthermore, every remote session is meticulously tracked, logged, and recorded to support audit, compliance, and troubleshooting efforts, providing an additional layer of security and accountability in the operational environment. This thorough oversight and ease of access significantly enhance operational efficiency and machine uptime.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Microsoft Azure
Okta
Pricing Details
$499.99 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avast
Country
Czech Republic
Website
www.avast.com/en-us/business/console/premium-remote-control#pc
Vendor Details
Company Name
Secomea
Founded
2008
Country
Denmark
Website
secomea.com
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Industrial IoT
Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback