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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Calilio is a cloud business phone system designed for teams that need to manage calls, SMS/MMS, virtual numbers, and call workflows without traditional PBX hardware. It allows users to make and receive business calls from desktop, mobile, tablet, or browser. The platform supports inbound and outbound call management with tools such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, call recording, live call monitoring, power dialer, call disposition, custom caller ID, and call analytics. Businesses can also buy or port virtual phone numbers from 100+ countries and use local, mobile, or toll-free numbers for sales, support, campaigns, and remote teams. Calilio's AI call reports help teams review conversations faster through transcription, summaries, sentiment analysis, call reasons, outcomes, and follow-up suggestions. It is built for startups, small businesses, sales teams, support teams, remote teams, and call centers that need a cloud-based phone system with calling, messaging, monitoring, and AI-powered call insights in one place.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cubby Yes 
Hummingbird Yes 
LeadHeed No 
Pabbly Connect No 
Pipedrive No 
SiteLink Web Edition Yes 
WebSelfStorage Yes 
monday AI work platform Yes 
storEDGE Yes 

Integrations

Cubby No 
Hummingbird No 
LeadHeed Yes 
Pabbly Connect Yes 
Pipedrive Yes 
SiteLink Web Edition No 
WebSelfStorage No 
monday AI work platform No 
storEDGE No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Pricing Details

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

Calilio

Founded

2023

Country

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Website

www.calilio.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

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