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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutomIAbzh is an innovative AI-driven service that functions as a telephone receptionist and reservation assistant for dining establishments. It responds to incoming calls in French, addresses common inquiries based on each restaurant's details and operational guidelines, and facilitates table bookings. Restaurant staff can access a web-based platform to manage reservations and make updates to their venue information. Additionally, the system allows for call transfers, enabling customers to connect with staff for any necessary human assistance. This service primarily targets independent eateries and small restaurant groups in France that require support in handling frequent phone inquiries and reservation demands, especially during peak service times. For those interested, setup assistance and product demonstrations can be scheduled either virtually or in-person by arrangement. Upon activation and successful onboarding, a 14-day trial period is offered, which includes a cap of 150 minutes; however, a setup fee is applicable. Overall, AutomIAbzh streamlines communication for dining establishments, enhancing their operational efficiency and customer service experience.

Description

Our voice assistant operates round the clock, eliminating the impact of operational hours, holidays, or employee illnesses on your call center's functionality. It answers calls promptly and is capable of managing hundreds of simultaneous conversations. While primarily designed to respond to closed questions, it can also address a variety of open inquiries, all guided by a customized call script tailored to your needs. This assistant efficiently handles routine calls, freeing your operators to concentrate on more complex issues. It adeptly identifies essential information during calls, such as the nature of the request and contract identifiers. Unaffected by emotions, this assistant can maintain the same level of professionalism whether managing one call or a thousand. It integrates seamlessly with CRM systems and telephone networks, providing a fully automated solution for both incoming and outgoing communications. The voice assistant is always available to assist your clients, significantly easing the burden on your call center, and excels in understanding spoken requests while exhibiting complete resilience to stress. With such capabilities, your operational efficiency is bound to reach new heights.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Cloud Platform No 
Phonexia Speech Platform No 

Integrations

Google Cloud Platform Yes 
Phonexia Speech Platform Yes 

Pricing Details

€149/month
The plan costs €149/month and includes 500 minutes. A €50 setup fee applies. Additional minutes cost €0.35 each. The 14-day introductory period includes 150 minutes and begins only after service activation and operator onboarding approval; the setup fee applies.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AutomIAbzh

Founded

2024

Country

France

Website

www.automiabzh.com

Vendor Details

Company Name

Vocalls

Country

Poland

Website

vocalls.cz/en

Product Features

Product Features

Alternatives

Alternatives

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