Vocalls Description
Our voice assistant is available 24 hours a day. Your call center is not affected by vacations, operational time, or illness. The assistant answers the phone immediately and can handle hundreds of simultaneous calls. The assistant can answer closed questions as well as open questions. Everything is done according to a call script that you have created. Your operators can focus on more complex calls while the assistant handles all common calls reliably. The assistant can recognize key information such as the type of call, contract number, etc. Our assistant is not moody and can handle as many calls as one. Integration with CRM systems and telephone exchanges is easy. Fully automated solution for outgoing and incoming calls. You can reach your clients at any hour, reduce call center load, understand what you say and have 100 % stress tolerance.
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Leo
Choose whether you want an inbound or outbound assistant that will activate on certain events, such as new lead submissions or on a set schedule. Connect your assistant with our integrations, and select desired features. Our AI phone assistant will start receiving and making calls. Create as many assistants you need. Instantly implement your workflows and your AI phone assistant will be ready in less than 2 minutes. Each phone agent has a knowledgebase and tools that are tailored to your specific needs and use cases. No need to spend weeks on rep training. You can customize everything from the voice and prompts to the LLMs. Our phone agents are on call 24/7/365 to handle incoming and outgoing calls. Callers can request a transfer at any time during the call. Each call is recorded, unless you request otherwise. This allows you to go back in time and review the call.
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AI Rudder
Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.
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Knowlarity
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Amazon Lex
Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.
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Company Details
Company:
Vocalls
Headquarters:
Poland
Website:
vocalls.cz/en
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Product Details
Platforms
SaaS
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online
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