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Description
Enhance accuracy, boost productivity, and foster customer loyalty using a streamlined, data-oriented booking system designed to tackle the daily challenges encountered by front desk operations. Secure additional appointments and attract more clients through targeted text marketing strategies. Create highly specific marketing lists tailored to various guest attributes, available exclusively in Aura. Experience rapid, fully integrated messaging that includes permission settings and comprehensive usage analytics. Personalize confirmations, reminders, check-ins, review requests, retention messages, and more, ensuring a seamless communication process that uplifts your service. This innovative approach not only minimizes errors but also significantly enhances operational efficiency, paving the way for improved customer retention.
Description
Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat Sign
No
Akia
No
Breezeway
No
Civitfun
No
Dropbox Sign
No
FLEXIPASS
No
Gmail
No
Goki
No
Google Docs
No
Guestmeter
No
Integrations
Adobe Acrobat Sign
Yes
Akia
Yes
Breezeway
Yes
Civitfun
Yes
Dropbox Sign
Yes
FLEXIPASS
Yes
Gmail
Yes
Goki
Yes
Google Docs
Yes
Guestmeter
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Depends on location and property type
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aura Salonware
Founded
2017
Country
United States
Website
aurasalonware.com
Vendor Details
Company Name
Cloudbeds
Founded
2012
Country
United States
Website
www.cloudbeds.com
Product Features
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
No
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
