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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Clients receive the care they desire, at the expected time, and at a reasonable price. Caregivers have access to all necessary information in one secure location. Meanwhile, you gain unparalleled oversight and control over the entire operation. We streamline agency activities through intelligent scheduling, straightforward electronic visit verification, prompt billing, and reliable data available at your fingertips. Our platform makes billing to insurers and Medicaid effortless, allowing you to concentrate on what truly matters—expanding your business. We facilitate hassle-free approvals, automated client billing and collections, swift timesheet approvals, and precise caregiver reimbursements. Electronic visit verification transcends mere compliance; when utilized correctly, it becomes a vital asset that enhances efficiency, boosts profitability, and provides valuable insights for your agency. AssuriCare’s EVV platform, available via mobile app and telephony, ensures that clients, caregivers, and agencies can easily access all visit information, fostering better communication and coordination among all parties involved. By integrating these features, we empower agencies to operate more effectively and deliver quality care consistently.

Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Pricing Details

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AssuriCare

Founded

2010

Country

United States

Website

www2.assuricare.com/who-we-help/agencies

Vendor Details

Company Name

Myfinity Ltd

Founded

2025

Country

United Kingdom

Website

carelo.co.uk

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management Yes 
Payroll Management No 
Scheduling Yes 
Visit Verification Yes 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Alternatives

Alternatives

No Alternatives
Generations Reviews

Generations

Integrated Database Systems