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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Description

Slik stands out as the most intelligent and user-friendly solution for enhancing Employee Experience. With Slik, you can conduct all your HR surveys from a single platform, benefiting from robust, real-time reporting and tailored action plans for every manager. Our clients experience remarkable time savings, cutting down 85% of the time spent on Excel report preparation and 70% on developing and overseeing action plans. Leveraging an advanced algorithm, Slik recommends specific action strategies for each leader, drawing from successful practices observed in various organizations. Everything is centralized and automated, ensuring a seamless experience. Notably, Slik is the first fully self-managing platform designed to assess, analyze, and enhance the Employee Experience all in one location. Collect valuable feedback through various surveys such as selection, onboarding, climate, pulse, training, wellness, and exit assessments. Moreover, it enables real-time identification of improvement opportunities across different offices, departments, and teams, segmented by age and seniority, among other factors. By equipping each leader with actionable improvement plans generated by our algorithm, Slik allows for effective tracking with live dashboards, significantly transforming how organizations engage with and support their workforce. This comprehensive approach not only boosts organizational efficiency but also fosters a more engaged and satisfied employee base.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
Blotout Yes 
Chattermill Yes 
ChurnZero Yes 
Cliniko Yes 
Commerce.AI Yes 
Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
MRI Palace Yes 
Mailchimp Yes 
Mindbody Yes 
Pandium Yes 
Prodsight Yes 
PropertySuite Yes 
Slack Yes 
Workato Yes 
Xplenty Yes 
Zapier Yes 
Zoho Desk Yes 

Integrations

AccessOwl No 
Blotout No 
Chattermill No 
ChurnZero No 
Cliniko No 
Commerce.AI No 
Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
MRI Palace No 
Mailchimp No 
Mindbody No 
Pandium No 
Prodsight No 
PropertySuite No 
Slack No 
Workato No 
Xplenty No 
Zapier No 
Zoho Desk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AskNicely

Founded

2014

Country

New Zealand

Website

www.asknicely.com

Vendor Details

Company Name

Slik

Founded

2017

Country

Argentina

Website

www.slikpro.com

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

Talent Management

Career Development Planning Yes 
Compensation Management No 
Competency Management No 
Employee Lifecycle Management Yes 
Goal Setting / Tracking Yes 
Job Description Management No 
Onboarding No 
Performance Appraisal No 
Recruiting Management No 
Succession Planning No 
Training Management No 

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