Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Description

Enalyzer serves as a comprehensive insight platform that empowers everyone within your organization to gather feedback, transform it into actionable insights, and make informed choices without requiring prior experience. By setting up surveys and integrating with Enalyzer, you can evaluate various touchpoints and obtain a complete overview of your data. This user-friendly and intuitive tool is designed for all employees, regardless of their data expertise. Stay informed with dynamic reports that present real-time information, enabling easy sharing with managers so that everyone has access to the insights they require. Choose from a wide range of question formats and leverage our advanced design features to craft engaging surveys that will help you gather essential data. Assess all your touchpoints, and with Enalyzer's reporting capabilities, visualize your data through an array of chart options. Utilizing sophisticated filtering and benchmarking functionalities, you can uncover trends and pinpoint areas needing enhancement, allowing your team to make continuous improvements to your business operations efficiently. Ultimately, Enalyzer not only streamlines the feedback process but also fosters a culture of data-informed decision-making throughout the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp
Salesforce
Shopify
Slack
Stackreaction
Wufoo
Zapier
Chattermill
ClubReady
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
JobAdder
Mindbody
PropertySuite
Reptrics
Results.com
Xplenty
me&u

Integrations

Mailchimp
Salesforce
Shopify
Slack
Stackreaction
Wufoo
Zapier
Chattermill
ClubReady
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
JobAdder
Mindbody
PropertySuite
Reptrics
Results.com
Xplenty
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€44 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AskNicely

Founded

2014

Country

New Zealand

Website

www.asknicely.com

Vendor Details

Company Name

Enalyzer

Founded

2000

Country

Denmark

Website

www.enalyzer.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Enquete.com Reviews

Enquete.com

enquete.com
SurveyOL Reviews

SurveyOL

SurveyOL.com
Delighted Reviews

Delighted

Qualtrics