Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AskHandle is an innovative AI assistance platform that utilizes cutting-edge generative AI technology along with natural language processing (NLP) capabilities. Featuring a unique Codeless RAG system, it empowers organizations to tap into the vast potential of retrieval-augmented generation by easily incorporating additional data into their existing sources. This platform offers an incredibly intuitive and efficient method for designing and overseeing AI-driven chatbots, allowing companies to enhance and customize their customer support strategies for both internal teams and external clients. As a result, businesses can improve their engagement and responsiveness to customer inquiries.
Description
Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
HubSpot CRM
Yes
Intercom
Yes
Salesforce Agentforce 360 Platform
Yes
Slack
Yes
Zapier
Yes
Integrations
HubSpot CRM
No
Intercom
No
Salesforce Agentforce 360 Platform
No
Slack
No
Zapier
No
Pricing Details
$49
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AskHandle
Founded
2021
Country
United States
Website
www.askhandle.com
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/products/genai-knowledge-buddy