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Description

We develop tailored surveys that enhance your brand's identity. You will be thrilled as we transform our assessment tool by incorporating your logo, images, fonts, colors, layout design, URLs/links, and much more to ensure it reflects your unique style. This adaptable tool automatically resizes to fit the device being used, whether it's a mobile phone, tablet, or desktop computer. Our user-friendly feedback platform simplifies the process of setting up surveys and allows for swift execution. Additionally, our assessment tool supports multiple languages, including English, Hindi, Arabic, and several others, making it versatile for diverse audiences. You can easily include questions, scales, and instructions in different languages to cater to your specific needs. To help you monitor progress, we provide real-time report summaries that can be conveniently exported to Excel, CSV, PPT, .DOC, and PDF formats. Furthermore, we personalize and distribute reports according to your organization's requirements, ensuring that the insights you gain are relevant and actionable for your goals. Our commitment to customization and ease of use makes us the ideal partner for your surveying needs.

Description

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Beam AI
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Chattermill
Contentsquare
CorralData
Crossbeam
Dimension Labs
Ikigai
Kapiche
Motileo
Nango
Operata
QEval
Quaeris
Salesforce
Slack
StepFunction

Integrations

5X
Beam AI
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Chattermill
Contentsquare
CorralData
Crossbeam
Dimension Labs
Ikigai
Kapiche
Motileo
Nango
Operata
QEval
Quaeris
Salesforce
Slack
StepFunction

Pricing Details

$12 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ascendus Technologies

Website

www.ascendus.com

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

www.medallia.com

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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